HVAC Service Technician

Description:

About Us

We are a fast-growing home services company backed by over 20 years of experience. We pride ourselves on our dedication to quality and customer satisfaction. As we expand, we’re looking for skilled, detail-oriented service technicians to solidify our reputation in the residential field.

We are hiring for experienced HVAC Service Technician. In addition to unlimited earning potential, we offer our employees the following benefits and perks:

- Compensation: Up to $48 per hour DOE + Commission

- Ability to dispatch from home.

- Parts delivery services included.

- Get paid weekly! Every Friday is payday!

- Set weekly work schedule, always have 2 consecutive days off.

- 75% paid medical premiums including dental, vision and life insurance for you AND 50% for your family.

- Company contributions to 401K.

- Paid holidays in addition to Paid Time Off.

- AYW covers all truck expenses including, gas cards, service fees, and toll fees.

- Uniforms, phone and tablet provided.

- On-going technical and sales development training from the best in the business.

- Plus, a family. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You will come to love our company outings; causal office environment and you will build life-long friendships at AYW.

Job Responsibilities:

As an HVAC Residential Service Technician at AYW Services, you will work directly with homeowners to diagnose HVAC issues and present repair/replacement options. You will advocate for the customer, the business and actively seek out opportunities to drive revenue growth. You will provide each customer a Five Star experience as you deliver service & repair heating, and air-conditioning systems in their homes.

In this role, you will be required to:

- Perform routine tune-ups, maintenance, and repairs on residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductwork.

- Engage with customers in a friendly and professional manner, building rapport and trust while on-site.

- Assess the condition of the customer's HVAC system and identify opportunities for upgrades or replacements.

- Clearly communicate the benefits of upgrading or adding on to the customer's existing system, setting the stage for a sales conversation.

- Schedule appointments with customers for Comfort Advisors to follow up on leads and provide further consultation and sales presentations.

- Remain on-site after setting appointments to greet Comfort Advisors upon arrival and assist in facilitating the sales process as a two-person team.

- Provide accurate and detailed information to customers about available products and services, including pricing and financing options.

- Maintain accurate records of customer interactions, service calls, and appointments scheduled.

- Collaborate with the sales team to meet or exceed sales targets and drive revenue growth through lead generation and customer referrals.

Requirements:

- HVAC experience required: 1+ years.

- Sales/Service experience.

- EPA Universal Certification preferred.

- You must have the ability to engage with and actively listen to customers.

- Be driven to exceed weekly and monthly business goals.

- Work to continuously grow your technical skills.

- Valid Washington Driver’s License and Clean Driving Record.

- Ability to work independently to complete tasks.

As You Wish Electric is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.