Human Resources Generalist

About Us

At DCC Propane, we are dedicated to advancing the wellbeing and productivity of everyone we touch. We strive to be the most respected retail energy and service provider in North America by delivering life's energy essentials with rock-solid reliability. Our core values-safety, trust, excellence, and teamwork-guide everything we do.

Are you an adaptable HR professional ready to make an impact across multiple locations? As our

HR Generalist

, you'll partner with operations leaders to provide hands-on HR support in recruitment, employee relations, performance management, and compliance. This role is ideal for someone who thrives in a dynamic environment, builds strong relationships, and ensures HR strategies are effectively implemented at the regional level.

Position Summary

The HR Generalist, Regional HRBP provides day-to-day support for the operational team and serves as a strategic partner to regional operations leadership, supporting 200-400 employees across multiple locations within the company. This role is responsible for providing hands-on support in employee relations, talent management, workforce planning, performance management, and compliance with all applicable federal, state, and industry regulations. The HRBP acts as a trusted partner, helping leaders drive a high-performance culture focused on safety, service, and employee engagement. This role serves as the go-to person for employee-related issues escalating issues to their Director as needed. This includes but is not limited to all aspects of the employee experience, such as onboarding, offboarding, employee engagement & retention, leave management, managing employee disputes and disciplinary issues.

Core Duties/Key Responsibilities

- Business Partnership - Partner with Regional Directors and Area Managers to understand business needs and workforce priorities. Implement HR strategies that support operational goals, seasonal workforce fluctuations, customer service excellence, and organizational objectives.

- Employee Relations & Engagement - Serve as the primary HR contact for employees and managers in the assigned regions and areas. Handle employee relations issues, investigations, and conflict resolution in a fair, timely, and compliant manner. Coach managers on performance management, discipline, and employee development. Partner with operations leadership to enhance employee engagement and retention.

- Talent Acquisition & Development - Partner with recruiting to ensure timely and effective hiring for drivers, service technicians, customer care representatives, and other operational roles. Support onboarding and orientation for new hires to ensure successful integration into the company culture and alignment with values. Identify training needs in collaboration with L&D and HSE.

- Compliance & Safety Integration - Ensure compliance with all employment laws, DOT requirements, OSHA standards, and propane industry safety regulations. Partner with the HSE and Compliance department to support safety initiatives, training, and incident follow-up. Maintain accurate and confidential employee records in accordance with company policy and regulatory standards.

- Performance & Change Management - Facilitate performance review processes, goal setting, and development planning. Support organizational changes, restructuring, and workforce adjustments as needed. Guide leaders in managing change effectively and communicating with transparency.

- Regional HR Administration & Reporting - Maintain knowledge of regional labor market conditions, wage trends, and employment law changes. Prepare HR reports and metrics for the Regional Leadership Teamand corporate HR. Travel periodically to locations to build relationships and provide on-site support (up to 20%).

Position Qualifications

- Experience/Education

- Required Education: Bachelor's/Undergraduate Degree; Master's Degree preferred

- Fields of Study Preferred: Human Resources, Business Administration, or related field

- Certification: SHRM-CP, or PHR certification required or attained within 6 months of hire

- Required Work Experience:

- 3+ years of progressive HR experience, with at least 1 year in a HRBP role

- Experience in the propane, energy, utilities, logistics, or other field service industries preferred.

- Demonstrated experience handling complex employee relations and compliance issues.

Required Knowledge/Skills/Abilities

- Microsoft Applications: Extremely proficient (in particular, Outlook, Teams, Word, Excel and PowerPoint)

- Additional Technology: High technical capabilities with ability to quickly learn and utilize new technologies.

- Travel: Ability to travel up to 20%

- Communication: Exceptional verbal and written communication skills required

Additional Skills & Competencies

- Strong business acumen with the ability to connect HR initiatives to operational performance

- Excellent interpersonal and communication skills with the ability to build trust across all levels

- Leadership, coaching and mentoring skills

- In-depth knowledge of federal and state employment laws and HR best practices

- Ability to listen and probe to understand root cause of an issue

- Nurture a positive working environment

- Outstanding judgement, sensitivity and high discretion

- Ability to articulate direction and plans across all functional levels

- Diligent and firm with high ethical standards and integrity

- Ability to work independently, manage multiple priorities and travel frequently

Physical/Working Requirements

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

- This position is hybrid and requires you to periodically work from an office environment with occasional travel.

- This position may require driving a vehicle for long periods of time. Must have a clean driving history and motor vehicle record.

- Prolonged sitting at a desk and working on a computer.

- Must be able to position, transport, lift and/or move up to 15 pounds at a time.

- Communicate with and exchange information verbally and in writing;

- Move about in an office environment;

- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

- The noise level in the work environment is usually moderate.

Scope

Direct Reports: 0

Total Organization Employees: ~ 900

# States: 22

# Regions: 5

# Operating Districts: ~ 21

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position. DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status or disability status.