HR Assistant

SUMMARY

This position reports to the Director of Human Resources and supports all HR department staff. This position will assist in the administration, documentation and coordination of Personnel Development, Employee Benefits and Employee Relations functions at ACUA. This position will assist with all HR activities for Administration, Recruitment and Training functions at ACUA as well as Safety and Training support.

RESPONSIBILITIES

- Ensure confidentiality of information and security of employee files and medical records. Adhere to Authority policies and procedures to ensure compliance with Federal, State, County and Local regulations. Comply with all Federal, State, County and Municipal laws governing employment. Assist in applicant and new hire process, including: internal posting, external advertising and recruiting, eligibility screening, interview scheduling, preparing interview packets, reference checking, pre-employment drug screening, and background check processing. Input, maintain and ensure data in the HR system is entered with accuracy and updated to include, but not limited to: position status changes, new hires, terminations, address changes, benefits, performance appraisals, disciplinary records, employment history, education, training and salary. Scan, track and input Certificates of Insurance and Safety Training Certificates for compliance. Assist Safety and Risk Manager with employee uniform management. Assist with new hire orientation scheduling and facilitation. Assist with the performance appraisal process, including: design, preparation, distribution, and receipt. Accomplish copying, document scanning and filing with accuracy. Responsible for processing departmental invoices. Support Human Resource database, including employee and applicant tracking. Assist in the coordination and attendance of college/university and high school career fairs. Assist employees with questions about Union Contract, ACUA Policies and Benefits Manual and Employee Safety Manual. Maintain employee personnel and medical files. Assist and work in conjunction with the other HR staff to complete HR Action Requests in a timely manner, address incoming scanned, faxed, and/or HR@acua.com HR documentation, answer the general HR Office phone. Serves as part of the ACD customer service team to include:

- Anwer and direct calls

- Provide general and detailed information to customers, employees, and visitors. Refer individuals to the appropriate staff member for assistance as necessary. Respond independently whenever possible.

- Maintain the customer service database to include: customer data entry, request for information and/or service (i.e. bucket, missed collection stops, etc.), respond quickly and efficiently to customer follow up calls, and adhere to the required customer service phone coverage.

Assist with annual health benefit open enrollment. Provide administrative support to the Director of HR, Safety and Risk Manager, and other HR staff as directed. Participates as needed in HR special projects and assignments. Process employment verifications and unemployment/separation notifications. Prepare and disseminate employee correspondence related to job offers, promotions, transfers, discipline and reassignments. Support research regarding staffing, human relations issues, policies and procedures, and employee performance. Prepare and distribute employee birthday and sympathy cards. Process quarterly drivers abstract audit. Responsible for tracking monthly license renewals. Assists with organization of Authority special events such as charity fund raising events and holiday-related programs. May assist with the scale house and check deposit. Forward the ACUA mission by promoting employee morale and wellbeing. Perform other duties as directed by Supervisor or Human Resources staff. As needed and/or directed, assist the ACUA with its environmental mission and commitment to excellent customer service, to include but not limited to: serve in an advocacy role, help with site tours when requested, attend events and activities that the Authority participates in or sponsors. Remain compliant with all training requirements for this position.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

- Associate’s degree from an accredited college or university

- Minimum 3 years of demonstrated human resources experience may be substituted.

ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES

* Valid driver’s license in good standing

- Proficient in Microsoft Office Suite (Excel, Word, Outlook & PowerPoint) and other related applications.

- Exceptional interpersonal, written and verbal communication skills.

- Ability to establish relationships and gain credibility with all levels of employees.

- Ability to handle multiple assignments simultaneously and under pressure; consistently meeting deadlines.

- Adhere to confidentiality.

- Exceptional customer service and organizational skills.

- Takes initiative, ability to work independently and with small project groups.

PREFERRED QUALIFICATIONS

- Bachelor’s degree in Human Resource Management, Public Administration, Business Administration or Management from an accredited college or university.

- Familiarity with HRIS systems.

PHYSICAL REQUIREMENTS

The physical activities described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable State and Federal law, enable disabled individuals to perform the essential functions of their job title and to meet the Employer’s expectations for the job title. While performing the functions of this job the employee:

Constantly communicates, converses and exchanges information with customers, the public and other employees in person, electronically and/or via telephone. Constantly operates computer devices and/or business productivity machinery. Must be able to remain in a stationary position for at least 50% of the time. Frequently moves about inside the office to access file cabinets, office machinery, etc. Occasionally moves and transports supplies and materials up to 10lbs.

ACUA is an equal opportunity employer committed to diversity and inclusion in the workplace. We take affirmative action to hire, recruit and promote individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Please also submit your online application no later than August 31, 2025, by visiting our website: www.acua.com/careers Thank you!

Job Type: Full-time

Pay: $40,000.00 - $44,000.00 per year

Benefits:

- Dental insurance

- Disability insurance

- Employee assistance program

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

- Vision insurance

Work Location: In person