Helpdesk Specialist - Navy Reserve Systems

Help Desk Specialist - Navy Reserve Pay Systems

NOTE: This Position is Contingent Upon Contract Award

Location: New Orleans, LA (NIWC Facility) Clearance Required: Active Secret Company: RISA Job Type: Full-Time

Description: RISA is hiring Help Desk Specialists to support Tier I/II technical resolution for the Navy Standard Integrated Personnel System (NSIPS) as used by Reserve personnel. Specialists will assist users with pay, personnel record, and system access issues, escalating as needed and maintaining detailed documentation.

Responsibilities:

Requirements:

Work Environment

Professional Office Environment: Must be able to sit at a desktop or laptop computer for extended periods of time.

Physical Demands

Expected Hours of Work

40 hours per week based on the customer's core operating hours.

About RISA

In this time of rapid change, as technologies expand at lightning speed, RISA seeks to remain at the forefront - applying them in unique ways to address our customers' challenges and providing our employees with engaging career opportunities. We seek professionals excited by a challenge and focused on assisting our customers to reach their goals. At RISA, our success comes from the talent and commitment of our employees. As a team, we share the challenges and rewards of providing valuable services to our customers. Come along for the journey and be part of our growth and success.

Benefits

RISA offers a comprehensive benefits package that includes medical, dental, and vision insurance; retirement savings plans: 401(k) and Roth; Paid Time Off; and 11 paid Federal Holidays.

RISA is an Equal Opportunity Employer.