Guest Services Representative/Night Auditor
Christiansburg, VA
Part-time, Full-time
$31,200About This Job
Work with an AWARD Winning Organization!!
GREAT BENEFITS!! FLEXIBLE SHIFTS !! We are looking for evenings and overnights!!
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Providing information to guests about hotel services, facilities, and other amenities
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Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.)
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Entering/changing reservations information on the computer
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Posting charges to guests’ accounts, processing payments from guests, and making corrections to accounts
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Informing housekeeping department about room status/availability
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Selling rooms to “walk in” customers
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Listening and responding to guests’ requests or complaints and communicating these requests and complaints to appropriate team members
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Operating hotel switchboard
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Cleaning the front desk area
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Maintaining daily logs
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Balancing shift work and cash drawers
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Stocking hotel store with products in an effective and attractive manner
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Knowledge of and ability to perform shuttle/van driver responsibilities as needed
Requirements
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Prior front desk and/or customer service experience is preferred
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Customer-service oriented and excellent interpersonal skills
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Strong initiative and work ethic
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Punctual, reliable, and regular attendance
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Strong attention to detail
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Ability to work in a fast-paced environment
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Excellent communication skills – verbal and written
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Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways
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Valid driver’s license and Department of Motor Vehicles Report (if applicable)
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Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle
Please apply to Guest Services Representative - Quality Hospitality Jobs at https://qualityoilnc.com/careers/
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Flexible schedule
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Health insurance
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Life insurance
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Paid time off
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Vision insurance
Schedule:
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8 hour shift
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Evening shift
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Night shift
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Overnight shift
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Weekends as needed
Work Location: In person
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