GTC Business Process Analyst

Career Area:

Legal and Compliance

Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Position Objective:

This position will champion new and innovative approaches to business process improvements under limited guidance. It will provide functional support, problem identification, and recommend improvements of functions, processes, and procedures related to projects and initiatives. The position links the business unit operations to the GES/ITS groups for business process improvements

Job Duties:

- Independently lead sub-projects in support of larger, more complex projects or programs as directed by more senior team members.

- Collect and validate data from various sources, primarily one or two enterprise applications, to monitor business performance and process adoption

- Work with multiple departments across an organization to resolve problems and implement process improvements. Broad understanding of business processes and technical skills are required to select appropriate standards. This position will provide ideas and recommendations that contribute to the overall success of GTC business process management.

- Identify areas of process improvement and provide functional process support within GTC (e.g. Export Controls, Import Management, Classification, Free Trade Agreements); guide and support departmental SMEs in implementing, monitoring and measuring improvements.

- In addition to assigned GTC business process management responsibilities, identify and support projects that may include collaboration with several other work groups or organizations.

- Create, maintain, and deliver reference and training materials.

- Other duties as assigned

Principal Accountabilities:

The Sr. GTC Business Process Analyst position is responsible for the timely and accurate completion of assignments for the following major functions:

- Elicit business requirements

- Execute business process performance analytics

- Perform as a Solution Architect

- Gather, document and maintain business procedures, documentation and guidelines

- Create documentation, procedures and training materials for business unit personnel to be fully effective in both existing and future systems and applications

- Provide support for business process issue resolution and corrective action planning and execution.

- Support development of data models and conversion strategies

- Develop test scenarios, conduct testing as required by new content

Knowledge/skill requirements for this position include

:

- Understanding of business process performance analytics

- Strong skills in Microsoft Office applications (Word, Excel, Access, Powerpoint,

- MS Project, Visio, Azure Dev Ops, Power BI are preferred.

- Knowledge of Trade Compliance systems desired

- Working understanding of trade compliance regulations preferred

- Excellent communication skills - verbal and written preferred

- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships within the department across functional SME personnel and internal customers (e.g. customer facing units, project management, and supply chain).

- Spanish language knowledge a plus

- A Bachelor’s Degree or equivalent 5-to-7-year experience in a related field is preferred. Finance and Accounting classes are beneficial.

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$125,925.00 - $188,887.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

- Medical, dental, and vision benefits* - Paid time off plan (Vacation, Holidays, Volunteer, etc.)* - 401(k) savings plans* - Health Savings Account (HSA)* - Flexible Spending Accounts (FSAs)* - Health Lifestyle Programs* - Employee Assistance Program* - Voluntary Benefits and Employee Discounts* - Career Development* - Incentive bonus*

- Disability benefits

- Life Insurance

- Parental leave

- Adoption benefits

- Tuition Reimbursement

- These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

July 29, 2025 - August 12, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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