Generac

Generator Field Service Technician

LocationGaylord, MI
Job TypeFull-time

About This Job

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.

Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.

The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications, , of Generac industrial products. This position will requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages management may require additional help for after hours calls beyond the standing on-call schedule.

With respect to the different Technician Levels listed below, please submit your application and a recruiter will be in contact to discuss your interests and qualifications.


Knowledge, Skills, and Abilities:

Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
Understand components and operation of an electrical distribution and transfer switch system
Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision, in occasionally adverse outdoor weather conditions.
Experienced in Electronics, Electromechanical Technology
Knowledge of power generation; light tower, products
Spark Ignited and Compression ignition internal combustion engine knowledge


Technical Field Service Representative Level I:


Minimum Qualifications:


Education: High School Diploma

Experience: 2 – 3 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Preferred Qualifications:

Education: Associates Degree in Electrical Engineering or Mechanical Engineering

Experience: 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Technical Field Service Representative Level II:


Minimum Qualifications:


Education: High School Diploma

Experience: 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Preferred Qualifications:

Education: Associates Degree in Electrical Engineering or Mechanical Engineering

Experience: 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Technical Field Service Representative Level III:


Minimum Qualifications:


Education: High School Diploma

Experience: 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Preferred Qualifications:

Education: Associates Degree in Electrical Engineering or Mechanical Engineering

Experience: 8 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)


Master Field Service Technician:


Minimum Qualifications:

Education: High School Diploma, Generac Master Certification or equivalent

Experience: 8 years in advanced troubleshooting Emergency Power Supply Systems (EPSS)


Preferred Qualifications:

Education: Associates Degree in Electrical Engineering or Mechanical Engineering

Experience: 10 – 15 years in advance troubleshooting Emergency Power Supply Systems (EPSS)

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear. The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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