Fulfillment Manager

The INNIO Advantage

By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow.

We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 55,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future.

Join our team now in our NAM HQ offices in Houston, Fallbrook Drive 8860

Role Description:

The Fullfillment Manager will be part of the Project Management team and will have the following responsibilities :

- Oversee order processing, packaging, and shipping to ensure timely and accurate fulfillment.

- Manage warehouse operations, including inventory control, receiving, and storage.

- Develop and implement fulfillment strategies to improve efficiency and customer satisfaction.

- Manage relationships with suppliers, carriers, and internal teams to ensure timely delivery of goods

- Coordinate with Projectmanagement, Requisition engineering, Global Supply Chain, external packager and customer teams to ensure smooth material flow.

- Monitor key performance indicators (KPIs) related to fulfillment accuracy, speed, and cost.

- Oversee the storage, handling, and distribution of materials at packager location and at final installation site.

- Resolve issues related to order discrepancies, delays, or inventory shortages.

- Resolve issues related to transportation, inventory, or delivery delays

- Ensure compliance with safety, quality, and company standards.

- Lead, train, and develop fulfillment team members.

Required Skills & Qualifications:

- Engineering (mechanical/electrical HTL), Commercial education, Bachelor’s degree in supply chain management, logistics, business administration, engineering or related field.

- Experience in fulfillment, warehouse, or supply chain management.

- Strong organizational and problem-solving skills.

- Proficiency in warehouse management systems (WMS) and ERP software.

- Excellent communication and leadership abilities.