EE Cleaning

Front Office Scheduling Professional

Colorado Springs, CO

Full-time

$37,440-$41,600

About This Job

We are seeking a dedicated and proactive Scheduler to join our growing, fast-paced, and multi-divisional company specializing in cleaning, restoration, carpet cleaning, and construction services. The ideal candidate is highly reliable, customer-focused, and possesses an ownership mentality—someone who thrives on organization, embraces challenges, and is eager to grow with our team.

Key Responsibilities:

•

Serve as the first point of contact for customers—answering incoming calls, scheduling appointments, and responding to service requests with professionalism and urgency.

•

Manage and maintain an efficient daily job schedule across multiple service divisions.

•

Handle real-time scheduling adjustments while managing incoming calls and client communications.

•

Utilize scheduling software to coordinate appointments, dispatch teams, and update job statuses.

•

Communicate effectively with the Quality Control team to address both positive and negative client feedback, ensuring timely resolutions and client satisfaction.

•

Provide required documentation such as Certificates of Insurance (COIs) and W-9s to contractors and vendors as needed.

•

Support office operations by maintaining organized systems and procedures, preparing correspondence, and managing filing systems and supply inventories.

•

Coordinate and monitor clerical functions to ensure office efficiency and productivity.

•

Track and follow up on assigned work orders, ensuring completion and client satisfaction.

•

Assist in employee onboarding, scheduling, and timecard tracking for office and field staff.

•

Participate in team meetings and provide insight and feedback on scheduling trends and operational efficiencies.

•

Contribute to a collaborative team environment by taking initiative, showing accountability, and embracing a solution-oriented mindset.

Requirements:

•

Proven experience in scheduling, dispatching, or administrative coordination—preferably in a service-based or construction-related industry.

•

Strong multitasking and time-management skills; able to prioritize effectively in a fast-paced environment.

•

Excellent communication skills and a customer-first attitude.

•

Proficient with scheduling and office software (Microsoft Office Suite required; experience with online scheduling platforms preferred).

•

High level of attention to detail and organizational skills.

•

Ability to remain calm and professional in high-pressure situations.

•

Must be dependable, loyal, and committed to delivering exceptional customer service and operational excellence.

Summary:

As a Scheduler and Front Office Coordinator, you will play a vital role in keeping our operations running smoothly and our customers satisfied. Your strong organizational skills, ability to multitask, and commitment to exceptional service will directly impact our success. If you're ready to take ownership of your role, grow with a dynamic team, and meet every challenge with enthusiasm, we want to hear from you.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

•

401(k) matching

•

Employee discount

•

Paid time off

•

Retirement plan

Schedule:

•
8 hour shift

Work Location: In person

Front Office Scheduling Professional

About This Job

Key Responsibilities:

Requirements:

Summary:

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Schedule:

•8 hour shift

Work Location: In person

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8 hour shift