Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
•Greet and assist clients and visitors in a friendly and professional manner.
•Manage incoming phone calls with excellent phone etiquette, directing calls as necessary.
•Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.
•Schedule appointments and maintain the calendar for the office.
•Handle clerical duties such as filing, scanning, and organizing documents.
•Process payments and manage billing
•Maintain a clean and organized front desk area to create a welcoming environment.
•Collaborate with team members to ensure seamless communication and workflow.
Qualifications
•Previous experience as a receptionist or in a customer service role is preferred.
•Must have knowledge and experience working for an HVAC contractor.
•Skilled in using a typewriter.
•Knowledge and experience with dispatch.
•Proficient in Data Entry and computer knowledge.
•Proficient in scheduling customers and good customer service skills.
•Strong time management skills with the ability to prioritize tasks effectively.
•Excellent organizational skills with attention to detail in all aspects of work.
•Ability to work well under pressure while maintaining professionalism.
•Strong computer skills, including proficiency in Microsoft Office or similar applications.
•A positive attitude and strong interpersonal skills are essential for success in this role.
•Must be able to speak fluent English. Background in Spanish is a plus+.
Join us as we strive to provide outstanding service while creating a welcoming atmosphere for our clients!
Job Type: Full-time
Pay: $21.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person