Front Desk Clerk / Customer Service

We are looking for a friendly, informative, and welcoming full-time front desk clerk/customer service representative to join our growing company.

As a front desk clerk/customer service representative, you will serve as a positive first impression of the company at all times, while handling the daily responsibilities of a front desk clerk/customer service with efficiency and ease.

Front Desk Clerk/Customer Service Job Duties and Responsibilities:

· Answer phone inquiries, direct calls, and provide basic company information.

· Perform clerical duties, take memos, maintain files, and organize documents, etc.

· Monitor front desk and comply with all security procedures for visitors.

· Oversee mail deliveries, packages, and couriers.

· Follow up on customer orders and deliveries as well as coordinate with dispatch estimated arrival time on orders.

· Accept payments as well as process orders for customer pick-up.

· Assist customers with order tracking.

Front Desk Clerk/Customer Service Job Requirements and Qualifications:

· High school diploma or equivalent; associate’s degree preferred.

· Prior experience handling front desk clerk/customer service responsibilities; experience in customer service or related field.

· Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)

· Highly organized multi-tasked who works well in a fast-paced environment.

· Strong written and verbal communication skills are a must-must be fluently bilingual (English/Spanish)

· Willingness to learn and to grow with the company.

THIS IS AN ENTRY-LEVEL POSITION WITH OPPORTUNITY FOR GROWTH WITHIN THE ORGANIZATION

We strongly believe in promoting from within and opportunities will be given to the RIGHT CANDIDATES

Experience is preferred but we are willing to train the right individual

Position comes with an opportunity for overtime pay, Medical/Dental/Life insurance benefits, 401K, as well as paid time off and vacations.

START YOUR CAREER AT CENTURY METALS TODAY

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Schedule:

- 8 hour shift

Work Location: In person