Job Summary
We are seeking a motivated and customer-oriented Counter Sales Representative to join our team. This role is essential in providing exceptional service to our customers while promoting our products and ensuring a smooth sales process. The ideal candidate will possess strong communication skills, a passion for retail sales, and the ability to work effectively in a fast-paced environment.
- Engage with customers to understand their needs and provide tailored solutions.
- Operate the Point of Sale (POS) system efficiently for transactions.
- Handle cash and credit transactions accurately, ensuring proper cash handling procedures.
- Assist in stocking shelves and maintaining merchandise displays to enhance product visibility.
- Conduct product demonstrations to educate customers about features and benefits.
- Upsell products by identifying opportunities based on customer preferences.
- Maintain a clean and organized work area, adhering to company standards.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Utilize retail math skills for inventory management and sales reporting.
- Supervise junior staff members when necessary, fostering a collaborative team environment.
- Previous experience in retail sales or a grocery store environment is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
- Proficient in basic math skills for cash handling and inventory management.
- Experience with merchandising techniques to optimize product presentation.
- Knowledge of phone etiquette for effective communication with customers over the phone.
- Ability to demonstrate products confidently during demos.
- Supervising experience is a plus, contributing to team leadership capabilities. Join our dynamic team as a Counter Sales Representative where your contributions will directly impact customer satisfaction and drive sales success!