Field Technician

Work Schedule and Other Information

Brief Description

Under general guidance, the Customer Care Field Service Technician performs a combination of hands-on fieldwork and administrative duties to support the Debt Solutions department. Fieldwork responsibilities include physically operating water meters to initiate or discontinue service, delivering tag notices to residential and commercial properties within the local community to inform residents of service changes or account-related issues. This role requires frequent interaction with the public in outdoor settings, ensuring compliance with service protocols while maintaining a professional and customer-focused demeanor.

Detailed Description

Job Requirements

Education

Required

Experience

Required

Desired

Licenses and Certifications Requirements

Must possess a valid, unrestricted driver’s license issued by the state of residence, with no suspensions or restrictions that would impede the ability to perform job-related driving duties

Additional Details

HRSD is committed to being an equal opportunity employer. HRSD does not discriminate against individuals in employment on the basis of race, sex, including sexual orientation, pregnancy, religion, color, national origin, age, disability, military or veteran status, genetic information, engaging in protected activity or any additional protected characteristics recognized by federal, state and local law.

HRSD is a Drug Free Workplace.