Field Services Representative 3+ years Solar and BESS required

Qualifications

Experience: 3+ years of overall experience in field service, with at least 1+ years of specific experience in renewable industry.

Technical Proficiency: Ability to work with test equipment and hand tools as required for Solar and BESS equipment maintenance and troubleshooting.

Problem-Solving Skills: Strong problem-solving, decision-making, and analytical skills are essential.

Communication: Effective written and verbal communication skills to interact with team members, customers, and vendors.

Compliance: Knowledge of safety regulations, including OSHA, NFPA 70E, PPE ect.

Certifications: Experience and/or certification with MV transformers is a plus. Inverter/PCS OEM certifications are a plus as well.

Initiative: Self-starter with a proactive mindset, able to work independently and take initiative in solving technical challenges.

Technical Expertise: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and a strong technical support focus.

System Knowledge: A system and product-level mindset with strong attention to detail and organization.

Customer-Focused: A service-oriented individual with the ability to work closely with the Sales team and customers.

Responsibilities

- Provide technical subject matter expertise and escalations for troubleshooting Solar and BESS equipment on-site.

- Troubleshoot inverters and PCS alarms, addressing technical issues efficiently.

- Offer maintenance and support to O&M personnel, ensuring the reliability and performance of solar and BESS equipment.

- Deliver training to O&M and Commissioning team members on troubleshooting techniques and best practices.

- Contribute to warranty tracking and claims processing.

Who You Are (Basic Qualifications)

- Previous experience in the field of renewable industry.

- Familiarity with various inverter manufacturers and OEM procedures.

- Understanding of electrical schematics and electrical theory.

- Basic troubleshooting experience with inverters or PCS systems.

What Will Put You Ahead

- PCS field service experience.

- Experience with remote troubleshooting and diagnosing issues in the field.

- Completion of PCS OEM training programs.

- Experience with electrical testing of inverter or PCS equipment.

-Experience with BESS systems

Job Type: Full-time

Expected hours: 40 per week

Benefits:

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Opportunities for advancement

Compensation Package:

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Yearly bonus

Schedule:

Application Question(s):

Willingness to travel:

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75% (Preferred)

Work Location: On the road