Dennis K. Burke

Field Service Technician

LocationTaunton, MA
Job TypeFull-time
Salary$66,560-$74,880

About This Job

We have a great opportunity for a Field Service Technician to join our team! This position will be located out of our Taunton, MA headquarters. The Field Service Technician will service a variety of our customers located in and around New England.

Our excellent benefits package includes choice of medical plans, dental, vision, disability, matching 401K and more!


Summary

Our Field Service Technician travels to customer locations to install, replace, or repair various forms of lubrication equipment including tanks, pumps, reels, and tank monitors. Monitors are also installed and replaced on customer fuel and gasoline tanks. Candidates will be able to successfully manage multiple projects in a wide variety of settings and locations. The Field Service Technician also provides inspections and other general services required in support of our customer base. This position requires a valid driver’s license, a clean driving record, and the ability to pass our pre-employment testing.


Primary Duties and Responsibilities


Install lubricant tanks, pumps, and associated equipment at customer sites
Diagnose issues and repair or replace lubrication equipment including pumps and nozzles at customer locations
Install, repair, and replace tank monitors on lubricant, fuel, and gasoline tanks at customer locations
Provide contract or warranty repairs or replacement on site when necessary
Train customers on the operation and maintenance of installed equipment
Attend regular ongoing education as scheduled by employer or manufacturer of equipment
Properly complete service visit forms with customers as required
Manage and properly account for inventory levels in your assigned service vehicle
Maintain the upkeep of all field operations related spaces as well as the parts and inventory
Utilize tablet and or laptop to complete set ups and close out work orders
Perform other duties assigned, including but not limited to, service and training


Knowledge and Skills Requirements

Must possess general mechanical knowledge including plumbing and general electronics
Ability to work independently without direct supervision
Possess a valid driver’s license and hold a clean driving record
Ability to diagnose issues described by customers via service calls
Must be detail oriented, and have strong communication skills


Physical Requirements

Able to lift 50 lbs frequently, up to 100lbs occasionally
Able to bend, stand, walk, sit, push, pull, climb
Able to stand on feet for majority of shift
Able to utilize computer, tablet, smartphone, etc.


Work Environment

This position is exposed to outside elements on a continuous basis and requires being on your feet and ability to drive for long periods at a time.

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