Description:
Job Summary: The Field Service Technician will support the pre-commissioning, installation, commissioning, yearly equipment maintenance, field operator training and warranty commitments at customer locations across South-Western Pennsylvania (PA).
Responsibilities:
•Create a positive customer experience at customer sites throughout Western Pennsylvania.
•Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation.
•Perform remote field support, system and component testing.
•Write product and process documentation, and lead training sessions.
•Communicate manufacturing and engineering issues discovered in the field.
•Work as part of a cross-functional team to find solutions.
Requirements:
Education & Experience:
•High school diploma or equivalent required.
•Valid driver's license with good driving record required.
•1+ year of field experience: experience servicing air compressors, HVAC, and other rotating power equipment preferred preferred.
•Advantage to have Post Secondary Technical diploma in engineering discipline (i.e. electrical, electronics, instrumentation, mechanical, etc.).
•Advantage to have any safety certifications such as First Aid/CPR, H2S Alive, Common Safety Orientation, Transportation of Dangerous Goods and WHIMS.
Skills & Abilities:
•Knowledge of and hands-on experience implementing safe practices.
•Ability to read and understand mechanical drawings and other documents.
•Experience working on mechanical and electrical systems.
•Effective written and verbal communication skills, and excellent record keeping abilities.
•Self-directed, highly motivated and disciplined.
Work Environment:
•Will be part of an on-call rotation requiring availability during non-standard hours.
•Extensive travel on short notice for extended time periods, including weekends and holidays.
•Outdoor exposure to varying PA weather conditions, including hot, cold, wet, and arid conditions.
•Work may be performed in areas where noise levels are elevated.
•Regularly required to perform a wide variety of physical Some lifting up to 80 pounds may be required.
•Regular use of computers is required.
•Requires presence in the office or on the job site.