Field Service Technician - Midwest

LocationSparks, NV
Salary$62,400-$62,400

About This Job


THIS POSITION REQUIRES 80-90% TRAVEL

Currently accepting applications from the following states:

Delaware
Illinois
Indiana
Massachusetts
Mississippi
New Hampshire
New Jersey
Tennessee
Wisconsin


Come grow with us!

We work hard to create a work environment where people want to be. And we are looking for motivated individuals that are eager to make a difference in their work.

Our Service Team members are the key to our success, and we rely on their expertise in support and process improvement to deliver the best service experience to our customers.

Haws Services, a division of Haws Corporation, is a unique and highly demanded offering of on-site technical product support to a variety of industries across the United States. We are dedicated to unmatched quality of service through product and compliance expertise and are looking for passionate and self-motivated individuals to help make a difference. You will be empowered and encouraged to take an active role in driving collaborative team success.

Haws is a family-owned business with headquarters and manufacturing in Northern Nevada. We are a leader in emergency response and hydration equipment solutions since 1906.

If you are a team player, results-driven, and dedicated to quality work, apply today!


What we offer:

New experiences weekly with 80-90% travel to customer locations
Career Growth Opportunities
Flex Time Off
Employee Recognition/Appreciation Programs
Overtime Opportunities
Mental And Physical Wellness Programs
Medical, Dental, Vision Benefits
401(K) Plus Employer Match
Disability & Life Insurance
Tuition Reimbursement
Charity Matching Program

Job Functions: Provides on-site services and technical support to customers both at the customer’s facility and via telephone. Services include commissioning & start up, preventative maintenance programs, annual inspections, field maintenance and warranty repair.


Accountabilities:

Perform Service Activities
Conduct Facility Surveys
Customer Prospecting
Customer Relationships
Sales Partner Training


Other Job Duties:


Field Responsibilities:


Install and/or oversee installation of equipment according to plan specifications.
Test equipment to ensure equipment is functioning properly and efficiently.
Demonstrated ability to operate, trouble shoot, and repair Haws products.
Conduct onsite training to instruct customers on equipment operation, troubleshooting, and maintenance.
Schedule and perform preventative and routine maintenance on equipment as needed.
Identify and resolve equipment issues and complete necessary repairs.
Obtain assistance from Engineers and/or HI Engineering Manager if unable to resolve issues.
Oversee others employed by customers on-site in servicing and repairing equipment.
Provide documentation of visits and services performed for customer file.
Understand OSHA safety practices and able to work safely.
Ability to perform ANSI Z358.1 annual inspections.
Develop working relationships with customers to promote future sales.
All other duties as assigned.


In-house Responsibilities:


Assist with Haws Integrated product testing for complex custom projects involving commissioning.
Prepare quotes for service work in response to customer inquiries.
Provide phone support to customers with technical problems as HI tech support.
Troubleshoot over the phone and resolve minor technical issues.
Plan site visits with checklist, parts, and documents to ensure efficient time usage while on site.
Communicates company’s needs prior to travel to site to ensure customer is ready.
Conduct debriefing meetings with customers following service work.
Follow up with customers after install or repair to ensure product is performing properly
Document all service work and key customer interactions in salesforce.com.
All other duties as assigned.

Skills/Qualifications:To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience: AS degree or completion of trade school and a minimum of three years prior experience; or equivalent combination of education, training and experience. Strong design background; ability to read blueprints or CAD drawings to include electrical schematics; P & ID and general arrangements; and prior experience with industry standards including ANSI, CSA and UL. Familiarity with NFPA and NEC codes for equipment designed in hazardous environments. Demonstrated ability to test, operate, and repair Haws products.

Work Qualities: Strong work ethic; self-motivated; punctual and dependable; ability to work independently; must be detail-oriented; and have good manual dexterity. Strong service orientation.

Language Skills: Ability to communicate and interface effectively across organizational levels. Ability to build positive relationships, bond with clients, and respond to questions from customers and engineers. Ability to read, analyze and interpret technical manuals and procedures. Ability to produce concise and well-structured written communication appropriate for technical and business audiences.

Reasoning Ability: Ability to apply common sense thinking to a wide range of practical problems. Ability to analyze and solve problem. Ability to interpret a variety of instructions in verbal, written or diagram form.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Employees in this position must be able to:

Sit for up to 10 hours, stand for up to 8 hours
Use hands to finger or feel.
Reach with hands and arms, bend, climb or balance and stoop, kneel or crouch.
Regularly lift and or move up to 25 pounds and occasionally lift or move up to 50 pounds
Vision requirements include close vision, color vision, depth perception, and the ability to adjust focus.

Work Environment: Office, production floor, hazardous and outdoor environments on industrial sites. Physical presence is required for this position.

This job description is subject to change at any time.



You should be proficient in:

Creating Preventive Maintenance Plans
Mechanical Troubleshooting Skills
Hydraulics Experience
Electrical Troubleshooting
Pipefitting Skills
Machine Safety Inspections

Similar Jobs

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
DM

Apprentice Lineman

Delta Montrose Electric Association
Job TypeFull-time
 
Montrose, CO
11 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
7 days ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Summer 2025 Student Intern - IT

Entergy
Job TypeSeasonal, Internship
 
New Orleans, LA
28 days ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
19 days ago
company-logo

Associate Attorney

Buffalo Biodiesel Inc.
Job TypeFull-time
 
Buffalo, NY
18 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
2 months ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
29 days ago
company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
6 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
28 days ago
HM

Lineworker Apprentice I

Henderson Municipal Power & Light
Job TypeFull-time
 
Henderson, KY
15 days ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
29 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
26 days ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
11 days ago
GU

Natural Gas Utility Laborer

GMC Underground
Job TypeFull-time
Salary
$33280 - $47840
Mobile, AL
26 days ago
company-logo

2025 Summer Internship - Engineering

Gerdau North America
Job TypeInternship
 
Charlotte, NC
27 days ago
company-logo

JOURNEYMAN LINEMAN - WOODLAND PARK

CORE Electric Cooperative
Job TypeFull-time
 
Woodland Park, CO
23 days ago
company-logo

Assembler/Production

Uptalent
Job TypeContract
Salary
$37440 - $49920
Oklahoma City, OK
28 days ago
company-logo

Landman

BCFP Capital
Job TypeFull-time
 
Houston, Texas
3 months ago