Field Service Technician - Journeyperson Plumber

Description

The Service Plumber supports our customers by providing excellent on-site customer service and repair of Heat Pump Water Heaters and Solar Hot Water systems. Responsibilities of this role will consist of general troubleshooting and diagnosis, hot water tank service, repair, replacement, routine maintenance, and inspections.

This position will also include installations of new domestic hot water systems in collaboration with our Residential Operations team.

This role is accountable for safe and efficient resolution of regional field related repairs and customer satisfaction for regional in person field-related residential service. The Service Plumber will work closely with Customer Care Specialists, Coordinators, Field Service Technicians, and the Field Service Manager to complete outstanding service work and respond to customer's needs.

This is a full-time position, requiring 40 hours per week with occasional on-call responsibilities for emergencies.

Responsibilities

Qualifications

Requirements

Required

Preferred

Job Industries

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Other