Field Lead Technician

Field Lead Technician

Position Type:

- Full-time, hourly position that is also eligible for commission/bonuses based on performance.

- This is also a hybrid/remote role in which you will report directly to customer sites from your home office. Occasional travel to the Fairfield, CT office will be required.

- Company vehicle provided.

Job Summary:

The Field Lead Technician (internally called "Home Energy Specialist (HES) Lead Technician) is responsible for helping homeowners become more energy efficient by performing Energize CT Energy Assessments. This role will be modeling homes in energy efficiency software, diagnosing energy usage problems and recommending energy saving measures such as insulation, windows, and high efficiency heating and cooling.

Essential Functions:

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

- Energy Assessment

- Conduct an Energize CT home energy assessment.

- Utilize energy efficiency software to model homes and generate comprehensive energy savings reports.

- Test homes with diagnostic equipment such as Blower Doors, Duct Blasters, Trueflow, and Combustion safety tests

- Recommend energy-saving measures such as insulation, windows, and high-efficiency HVAC systems.

- Sales and Customer Service

- Confirm the customer’s interests in add-on measures.

- Provide exceptional customer service and educate homeowners on energy efficiency benefits.

- Use effective sales techniques to ensure customer satisfaction and generate referrals.

- Organize and guide customer through paperwork processes.

- Installation and Documentation

- Install low flow water fixtures, pipe wrap insulation where applicable.

- Manually seal leaky ductwork.

- Assist with blower door guided air sealing when possible.

- Complete all necessary paperwork accurately and promptly.

- Professional Development and Collaboration:

- Continually improve product knowledge and sales skills through ongoing learning, including staying informed on the latest energy-saving options and technologies.

- Collaborate with internal divisions to cross-sell products and services.

- Mentor and supervise your assistant technician.

- Perform additional tasks as required

Education & Experience:

- Requires a high school diploma or equivalent.

- Valid driver’s license.

- Lead Tech certified or previous Lead Tech certification through Energize CT program.

- Basic computer skills required.

- Ability to thrive in a fast-paced environment with strong organization and time management skills.

- Must work independently as the role is primarily field based.

- Excellent verbal, written, and listening skills.

- Outgoing, flexible, and personable demeanor.

- Requires proficiency in reading, writing, and communicating in English.

Supervisory Responsibilities:

This is a supervisory role that may include overseeing the work performed by an assistant technician.

Work Environment:

Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands:

- While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, stand on roofs, and move up and down stairs safely.

- This job will require travel in a personal or company-provided vehicle.

Equal Opportunity Employer:

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.