Coastal Connections Inc

Entry Level Client Services

LocationNorwalk, CT
Job TypeFull-time
Salary$50,000-$60,000

About This Job

In today's world, choosing the best home improvement services has never been more critical than ever. With more options than before, make sure customers make the best decision for themselves and their families when it comes to picking the best home solutions! This is why we partnered with top home improvement giants to ensure customers in the area are entitled to the best products possible. Due to client demand, we are looking for a new addition to our Client Services Associate team.

Our Client Services Associate team sets a new standard for helping our clients educate their consumers on any products, services, and promotions that they provide. Making sure customers understand the prices, services, and incentives they’re entitled to is our Client Services Associate team’s number one priority. With a partnership founded on excellence and unparalleled service, we’re looking for the next Client Services Associate to continue setting that example for our company.


Responsibilities of a Client Services Associate:

Conduct sales presentations and product demonstrations to potential clients within retail stores
Work with customers to identify the best products and services to assist in troubleshooting any issues solved through a sales transaction
Abide to our policies on compliance when interacting with customers directly, ensuring sales success as well as a positive and personalized experience for each interaction
Meet with clients and upper management weekly to discuss promotional opportunities exclusive to our customers
Collaborate with other team members to maximize customer satisfaction
Participate in weekly and monthly evaluations in a team-collaborative environment, balancing client expectations and employee satisfaction

How to qualify as a Client Services Associate:

Experience in home improvement, customer service, or sales or adjacent industries
Excellent communication and interpersonal skills
Exceptional customer service skills with a focus on building long-term relationships
Ability to analyze market trends and competitor activities to identify business opportunities.
Strong negotiation skills with the ability to close deals effectively
High School Diploma or higher education
Optimistic, professional, and open to feedback to improve sales margins


Job Type: Full-time


Pay: $50,000.00 - $60,000.00 per year


Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance


Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed


Work Location: In person

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