Validere

Engagement Manager

Engagement Manager
Notice info
LocationToronto, ON
Job Typefull time
On-site
Oil and Gas

About This Job


Who we are:

Validere is a measurement, reporting, and verification (MRV) SaaS company that helps energy organizations transform disconnected, incomplete data into clear and immediately actionable pathways to financial and environmental value.

Over 50 of North America’s leading energy companies rely on Validere’s technology and multidisciplinary experts to understand their physical and environmental commodities and navigate an increasingly complex environment with clarity and ease.

Validere is on a mission to better human prosperity by making the energy supply chain efficient and sustainable. The company has offices in Houston, Calgary, and Toronto.


About the role:

As an engagement manager, you will be responsible for managing various client accounts, which includes ensuring smooth implementation of the software, building strong client relationships, and demonstrating a deep understanding of how users can leverage the tool to meet their business needs. You’ll be involved in scoping engagements for pre-sales, developing and executing on delivery plans, and looking for further opportunities for clients to engage with Validere.


Key Responsibilities:

Champion client engagements to deploy our software, ensure user adoption, and provide strategic advisory services, while cultivating meaningful relationships with clients to ensure their success and satisfaction
Spearhead the adoption of industry-leading best practices, empowering clients to optimize their experience using our product and expertise
Foster a culture of continuous improvement, where your ideas and leadership will shape cross-functional processes that elevate the customer journey
Lead a dynamic team of technical and subject matter experts, leveraging their skills to meet strategic client goals while identifying new value creation opportunities
Partner with our Sales team to scope client engagements by providing strategic advisory and technical support throughout the pre-sales process



Qualifications:

Strong track record of successfully managing teams and projects. Bonus points for managing software implementations, consulting engagements, and other technology projects
Growth mindset, curiosity, passion for learning new things
First-principles thinking – you have the strong desire to understand any topic at a deeper level than most, and are unsatisfied with decisions based on convention or unjustified assumptions
Ability to work in a fast-paced environment, formulate and test hypotheses quickly and efficiently
Expert communication skills - both oral and written - with the ability to tailor messaging for technical, business, and executive audiences
Strong grasp of math and statistics, understanding of chemistry/physics; business-logic-level understanding of software implementations, IoT, automation techniques, and other technologies
Preferred: Experience with software implementations, customer success, and business process consulting
Other nice to haves:
Experience with Python and common data packages (NumPy, Pandas)
Ability to work with disparate data sources (i.e SQL, CSV, APIs) and leverage a Python codebase
Familiarity with leveraging standard API protocols and practices to query, manipulate and ingest data


We love it here, you will too:

Competitive compensation
Comprehensive health and dental benefits
Stock options (at Validere, we're all owners)
Flexible working arrangements
Professional development budget to master your craft
Generous time-off with parental/family leave
Quarterly Employee Wellbeing Days
Great Place to Work Certified
An inclusive, ego-free environment where diversity of people and thought is valued
Opportunity to impact the trajectory of a fast growing tech company


Our shared values:

Deliver (the highest) value
Remove friction
Make it more scalable everyday
Be fair & transparent
Stay well & safe

Validere is an equal employment opportunity employer. We welcome and encourage applications from everyone regardless of race, color, religion, gender, sexual orientation, age, or disability status. Accommodations are available on request for candidates taking part in all aspects of the interview process and beyond. We are committed to providing an inclusive, open, and diverse work environment.

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