The Dispatcher is responsible for assessing customer needs and scheduling fuel and propane deliveries at our Woodland branch.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
- Manage daily delivery schedule for drivers.
- Receive orders from fuel, lube and propane customers.
- Provide front line customer service for existing accounts.
- Answer all incoming phone calls from customers and drivers promptly and in a courteous manner.
- Monitor email for incoming orders, inventory updates and communication between team members.
- Maintains and updates dispatch system.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong communication skills.
- Proficiency in MS Office applications.
- High School Diploma or GED required.
- Ability to multi-task, prioritize, and stay focused during working hours.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Office environment with moderate noise.
- Must be able to sit and work at a computer for majority of working hours.