Director Project Services - Controls

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are seeking a strategic, commercially focused, and transformational leader to join our team as Director, Cold Chain Services – Controls. In this high-impact role, you will lead our Controls Professional Services organization serving the Food Retail market. This includes project and program management, field services, technical support, and professional services across U.S. and Manila-based operations.

This leadership position plays a critical role in driving successful customer project execution, enhancing support capabilities, optimizing operational performance, and ensuring profitability. You will be responsible for aligning service delivery with customer expectations and business objectives, developing strong relationships with both customers and subcontractors, and maintaining operational budgets across service functions.

We’re seeking an experienced leader to build and shape a best-in-class services organization. The ideal candidate will bring deep expertise in service excellence, define a compelling vision, communicate it across the organization, and lead the team on a measurable path to success.

Required Education, Experiences & Skills

Preferred Education, Experiences & Skills

Why Work in the Greater Metro Atlanta Area

Our facility is located in Kennesaw, GA, which is conveniently located within driving distance to Atlanta and historic downtown Kennesaw. The area offers excellent school systems, an abundance of outdoor walking trails, and low crime rates to create a family-friendly environment. The area is surrounded by several growing communities, with restaurants, festivals, shopping, and outdoor activities that make them exciting places to live and work

Our Cold Chain business unit, headquartered in Kennesaw, is the leading provider of electronic controls and optimization services for supermarket, convenience store, restaurant, and refrigerated transportation customers and the OEMs that serve them. The business unit is comprised of multiple acquisitions organized to add value to Copeland’s world-leading products through control, connectivity, and remote monitoring. The business generates half of its revenue outside of North America and employs over 1,200 people globally. Headquartered in the Greater Atlanta area, the business has major operations in Minnesota, Italy, Mexico, Brazil, China, and the Philippines. The Cold Chain business helps ensure that food safely and efficiently travels from farm to fork. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Kennesaw location.

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com