Director of Product and Platforms

CHN HOUSING PARTNERS

Director of Product & Platforms

We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve.

CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services.

We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address.

Please click here to learn more about our Core Values and how they drive our mission and define who we are.

CHN offers the following benefits to its employees: Medical (including dental and vision options), Vacation, Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan, and Tuition Reimbursement.

Position Summary: The Director of Product & Platforms leads the strategy, customization, governance, and optimization of the organization’s Salesforce platform and related systems. As the primary product owner, this role is responsible for overseeing all system enhancements, feature development, and platform improvements based on evolving business needs.

The Director manages internal Salesforce Administrators, external vendors (such as North Peak), and works closely with cross-functional leaders to ensure technology solutions are scalable, user-centric, and aligned with organizational priorities. This role is also responsible for managing platform-related project budgets in partnership with line of business (LOB) leaders and is accountable for delivering projects on time and on budget.

A comprehensive list of essential duties and responsibilities can be found below.

Compensation for this position is available upon request.

Essential Duties & Responsibilities:

Education and/or Work Experience Requirements:

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Why Should You Apply?

M/F/V/D/EOE