Delek US

Director, CI/OT Service Delivery

LocationTyler, TX
Job Typefull_time

About This Job

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.

Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day

Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

Delek Benefits

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one

with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

Job Summary

Leads the Critical Infrastructure and Operations Technology team for the refining business unit consisting of 4 refineries operated in Tyler and Big Spring, Texas, El Dorado, Arkansas, and Krotz Springs, Louisiana. This role is accountable for the strategic oversight, implementation, and lifecycle managment of IT/OT systems to ensure safe, compliant, and reliable operations. Establishes and maintains service level agreements and is the main point of escalation for all service issues. The leader collaborates with internal stakeholders, vendors, and technology teams to deliver high-quality services, drive innovation, and support operational goals.

All activities will be performed in support of the strategy, and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate

Education And Experience

4 year / Bachelor's Degree (Required)
Four (4) or more years management experience (Required)
Ten (10) or more years Experience in a related field (Required)
No Licensure or Certification Required.


Job Requirements

Business Acumen
Business Processes
Systems & Technology Integration
IT Infrastructure
Solution Delivery Methodologies
Managing Across Organizational Lines
Relationship Management
Strategic Planning
Influencing
Budgeting
Computer Hardware Knowledge
Software Product Knowledge
Consulting
Managing People
Leading Diverse Team
Oversees the development, implementation, and support of IT/OT systems working closely with Delek personnel.
Accountable for the maintenance, governance, and support of business and operations technology infrastructure.
Ability to exercise day-to-day control of projects and productions systems, functional and technical resources.
Balances the needs of projects and supporting production systems with the skills and capabilites of the team.
Maintains a professional relationship with Delek's business unit leaders to ensure alignment and assist them in reaching their goals.
Leads strategy, planning, and budget for responsible areas.
Manages IT staff by recruiting and training employees, communication of job expectations, and monitoring performance and empowering team members to solve problems and maintain positive energy throughout the team.
Formulates individualized performance goals for direct reports and overall goals for assigned areas.
Generates reporting of performance metrics, tracking progress, identifies issues and impacts on timelines.
Provide operational and tactical process leadership to meet overall targets and goals, such as improving efficiency, reducing costs, enhancing quality, and ensuring compliance.
Excels at communciation, developing reports, and presenting information to the IT team and C-levels.
Sets priorities for the team to ensure task completion, coordinates work activites with others.
Implements defined policies while providing technical direction and oversight, without directly executing the tasks performed by the team.
Provide reports to management, as required
Actively manages project and operational budgets as assigned.
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.


Travel Requirements

Regular travel (approximately 25-40%) to refinery sites to provide hands-on leadership, support critical infrastructure projects, oversee turnaround readiness, and maintain alignment with local site leadership and teams. Travel frequency may increase during major maintenance events or capital project implementations.

CORE COMPETENCIES

Change Agility (level 4 Leading)

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

Collaboration (level 4 Leading)

Sees connection points across the organization and partners effectively with others to achieve common goals.

Decision Making (level 4 Leading)

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

Drive For Results (level 4 Leading)

Drives to achieve challenging performance objectives.

Team Building (level 4 Leading)

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

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