Delivery Team Lead (PM)

Sway (formerly Returnmates) is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

Sway (formerly Returnmates) is venture-backed by top VCs in LA and NYC, and founders from Allbirds, Warby Parker, Harry’s and thredUP. Our team is made up of scrappy operators, engineers, and marketers from Uber, Lime and Amazon.

About The Role

We are seeking a reliable and detail-oriented Van Operations Team Lead to oversee daily delivery operations, ensuring accurate and on-time deliveries. In this role, you will drive a company van to transport packages, follow assigned routes, and maintain safety regulations. You will also serve as the primary point of contact for drivers, providing training, guidance, and performance monitoring to ensure compliance with company policies.

ONSITE: South San Francisco, CA

What You'll Do

Qualifications

Basic Qualifications:

Preferred Qualifications

Benefits

You'll be excited to join our team because we offer:

Join The Ground Floor Of a Fast Paced Startup

Dynamic and Engaging Work Environment

Paid Time Off (PTO)

The Sway Way

Bring on the Storm: At Sway, we recognize that change is the only constant in the startup journey, and we embrace the challenges it brings. Every setback offers a new perspective, guiding us to innovate and grow as we navigate the twists and turns of our path.

Every Package Matters: We refuse to accept the imperfection that defines traditional logistics; every package and interaction counts. Our commitment to striving for perfection in every delivery and return sets us apart and fuels our success, creating the magic of Sway.

Trust your Numbers: Data forms the backbone of our decision-making process. While we consider both quantitative and qualitative insights, we prioritize data analysis to inform our strategies, ensuring that every initiative is backed by solid metrics before we act.

Seek Responsibility: We thrive on ownership, eagerly stepping up to take on tasks and projects. While we embrace the opportunity to lead, we acknowledge our mistakes, communicate transparently, and continuously build processes to prevent them from happening again.

Low Ego, High Ambition: Ego has no place in our culture; we promote constructive debate and collaboration to achieve the best outcomes. By fostering positive interactions and supporting each other, we embrace the challenge of our mission with kindness and enthusiasm, enjoying the journey together.

Job Type: Part-Time

Pay Rate: $21.50/hr

Shift: PM availability