Data Center Technician

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

ISO New England’s Infrastructure Services team is seeking an experienced and motivated Data Center Technician with exceptional attention to detail to help support New England’s electrical grid. This position would be responsible for managing all physical data center activities inclusive of daily operational tasks, life-cycle operations, and would ensure all regional data center facilities are configured to handle current and emerging technologies. This Data Center Technician has a unique opportunity to build and support the IT infrastructure foundation for the region’s most mission-critical energy services.

What We Offer You

- Hybrid work schedule

- Relocation Assistance

- Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How You Will Make An Impact

- Manage physical data center asset lifecycle to include:

- Facilitate all data center asset deployments, retirements and associated network cabling

- Manage all data center infrastructure inventories, labeling, and end-of-service dates

- Manage all data center capacity planning, relocation and consolidation efforts

- Help manage infrastructure monitoring applications

- Maintain data center best practices and procedures to include:

- Review new data center and network infrastructure industry standards for adoption

- Create and maintain data center and network diagrams

- Maintain rack elevation documentation

- Administer and troubleshoot network configuration and security settings

- Configure access-layer network switches for end-point access

What You Need To Be Successful In This Role

- 3+ years of experience working in a data center environment, and/or certification and training in data center management

- Bachelor’s degree in Computer Science, Electrical Engineering, or MIS preferred

- Experience with rack characteristics, IEC/NEMA plug and receptacle configurations, fiber optic, CAT6 cable assembly installations and maintenance

- Working knowledge of enterprise-grade network, telecom, storage, and server infrastructure

- Experience with the electrical and mechanical systems used in a data center environment, including generators, switchgear, UPS, ATS, STS and PDU systems, CRAH/CRAC units and chillers

- Experience working in a raised floor environment

- Strong organizational and written/verbal communication skills

- Ability to work independently, investigate, and execute with minimal instruction

- One or more of the following certifications is desirable:

- BICSI Data Center Design Consultant (DCDC)

- BICSI Registered Communications Distribution Designer (RCDD)

- Cisco Certified Network Associate (CCNA) or CompTIA Network+

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.