Customer Support Specialist (Environmental)

Belshire, a 100% employee owned, established environmental services company, is investing in a bright and talented person to help us to provide great service to our customers. We are actively hiring a Customer Support Specialist to interact with customers and vendors, prepare quotes, write up jobs, work with project managers, drivers, and field staff to ensure that work is scheduled and completed as directed.

PAY:

Starting hourly rate will be $23.00 - $28.00 per hour based on your experience.

HOW WE HELP YOU SUCCEED:

We provide great training on environmental regulations, generous compensation, and comprehensive benefits that allow our employees to find fulfillment and security in personal life and career alike. These include:

Competitive Salary and Benefits.

Work-Life Balance. This is a Monday through Friday position (no weekends) with minimal overtime.

Medical, dental, and vision insurance as part our commitment to investing in the health and well-being of our employees.

401k savings plan.

Employee Stock Ownership Program (ESOP).

Paid sick, vacation, and holiday pay.

Helpful co-workers and management.

YOU CAN SUCCEED AT THIS JOB IF:

You are comfortable on the phone and writing professional emails.

You like to learn new complex concepts.

You enjoy working with others in a collaborative environment.

You work well independently.

You enjoy problem solving.

You are excited about helping your colleagues and our customers.

You are not afraid to ask questions.

You are able to remember and accurately apply the information and processes that you have been taught.

You have the ability to maintain a professional demeanor while fostering friendly relationships with clients and colleagues.

You manage pressure well and can keep calm in challenging situations.

You are flexible and enjoy environments where you can pivot and respond to changing priorities.

FACTORS FOR SUCCESS:

2+ years of related business experience

College degree and/or equivalent experience preferred

Resourceful self-starter who is interested in researching answers to questions from available information.

Analytical skills and ability to think outside the box

Organizational and time management skills

Motivation and ability to learn new concepts quickly and adapt to a changing environment

Strong critical thinking and problem solving skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, natural origin, age, disability, protected veteran status, or any other legally protected status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.