Customer Solutions Coordinator

✨ Be the Voice of Our Customers. Solve Problems. Grow With a Family-Oriented Team. ✨

Join a Team Where People Come First

We’re not just another sign company — we’re a family. Our culture is built on being Solutions Oriented, Collaborative, and People First. If you want a career (not just a job) where you’re valued, supported, and rewarded for your contributions, this is the place for you.

About the Role

As our Customer Solutions Coordinator, you’ll be the first point of contact for customers by phone, email, and walk-in. You’ll welcome people with a warm smile, identify their needs, and confidently connect them with the right solution. This role also manages inbound leads, processes payments, and supports our marketing and social media presence.

This is a fast-paced, multi-tasking role for someone who is self-motivated, detail-oriented, and thrives on helping people.

What You’ll Do

- Answer calls, emails, and walk-ins with professionalism and warmth

- Identify customer needs and quickly route them to the right solution

- Capture and log inbound leads, support follow-up, and process payments

- Create and manage content on company social media channels

- Encourage and secure positive Google reviews from satisfied customers

- Support sales growth by ensuring leads are tracked and converted

What We’re Looking For

- A self-motivated problem solver who loves to help people

- Strong multitasking skills with a fast-paced mindset

- Customer service experience (phone/email/front desk preferred)

- Comfortable with social media posting and engagement

- Professional, dependable, and detail-oriented

- Someone who thrives in a culture of collaboration and accountability

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

- Dental insurance

- Health insurance

- On-the-job training

- Paid time off

- Vision insurance

Work Location: In person