Customer Service Tier 2 Agent

Eligo Energy is seeking a Customer Service Representative who wants to provide excellent customer service to our clients. Eligo Energy offers an outstanding opportunity for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. We offer competitive hourly compensation with bonus potential. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!

As a Customer Service Representative in a call center environment, you will work to support commercial and residential customers with their accounts.

Your responsibilities will include, but are not limited to, the following:

Requirements Qualifications:

A minimum of 2 years of Customer Service Experience

Strong analytical and critical thinking skills

Excellent Customer Service skills

Ability to manage and complete multiple tasks

Exceptional communication skills

Accountable-Ability to accept and implement coaching and feedback to achieve performance goals.

Strong Communication skills

The ability to work from home in a virtual work environment

High speed internet connectivity (no hotspot)

A quiet workspace

Ability to use dual monitors to multi-task using multiple applications.