Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system.
Harris is currently in search of an experienced Customer Service Rep! This is an ON-SITE position.
Part Time/Evenings/Weekends
THE RESPONSIBILITIES:
•Provide 5-star customer service every day. After all, without helping people we do not exist
•Accurately enter client information and to convert incoming calls into booked opportunities
•Take pride in the quality of work you create
•Communicate with our clients via electronic formats, live chat, portals, and email
•Manage clients satisfaction, with happy calls, cards and responding to reviews
•Be apart of a team where you are empowered to share ideas to improve processes and the customer experience
•Take ownership of each clients satisfaction from start to finish
•Have a great attitude and be willing to learn and grow every day
THE QUALIFICATIONS:
•Strong verbal and written communication skills
•Proficient typist and easily adapt to new software applications
•Great attention to detail and accuracy
•Self-motivated individual who enjoys winning as a team
•Optimistic, enthusiastic, and people-centric focus
•Great problem-solving skills and ability to collaborate
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Part Time/Evenings/Weekends
Benefits:
Experience level:
Shift:
Work setting:
Experience:
•Customer Service: 1 year (Preferred)
Work Location: In person