Customer Service Representative

Customer Service Representative Needed!

We are growing and there’s never been a better time to get into the plumbing industry. You want to grow and love a fast paced environment where good organization and can do attitude is rewarded!

DPServicesFL.com

Family owned and operated, Diversified Plumbing Services of SWFL is a top residential and commercial plumbing company based in Fort Myers, Florida. We are growing, and need a strategic and tactical team member to drive our busy office. We need someone who wants an active role in the company: from collaborating with the team on operational strategies, to ensuring our fleet of techs are well-equipped to providing exceptional service to our customers. This person will be integral to our office!

Position Responsibilities:

● Energetic, enthusiastic with good phone etiquette.

● Carry out effective, efficient operating and administrative policies.

● Act as the first, welcoming point-of-contact for clients and vendors.

● Prepare weekly reports, documentation and call logs.

● Experience with Field Edge software is a plus, but not required.

● Act as a liaison between DPS and customers, current or prospective.

● Support the company’s efforts in building market share (i.e. handle incoming and outgoing calls, scheduling appointments, scheduling follow-up services, etc.)

● Responsible for other tasks within the office, as needed.

Minimum Requirements:

● 2+ years prior fast paced Office Administration

● Prior experience with Microsoft Office

● Scheduling software experience preferred: Field Edge would be ideal.

Why Join Us:

● Competitive pay + benefits.

● Great opportunity to make a impact on business

● Variety of job responsibilities.

● Welcoming, family-owned business.

Diversified Plumbing Services of SWFL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Work Remotely

•

No

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

Shift:

•

8 hour shift

Ability to Commute:

Ability to Relocate:

Work Location: In person