About This Job
Ohio Gas Company is seeking an individual to join our customer service team. In office position with job hours of 8:00am - 4:30pm, Monday - Friday.
Responsibilities Include:
•Serving customers via telephone
•Providing information regarding natural gas services
•Assisting with service issues in a friendly and efficient manner
•Developing payment plans and accepting payments in accordance with regulations
•Maintaining detailed customer records
•Processing internal reports
Requirements Include:
•Experience in accounting and/or billing functions
•Prior customer service/call center experience
•Computer literate with MS Office and ability to learn specialized software
•Spanish speaking ability helpful, but not required
Ohio Gas offers a competitive wage and comprehensive benefits package including generous PTO and 401k plans.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
•Employee assistance program
Schedule:
Work Location: In person