Customer Service Manager

Overview We are currently looking for a permanent, full time Service Manager, based at our London store location. This individual will be responsible for receiving and servicing dispatch calls, as well as administrative tasks within our Service department. We offer a competitive wage, benefits package, and opportunity to advance within the organization.

RESPONSIBILITIES

· Receive incoming commercial service calls and in shop service requests

· Schedule and dispatch road service calls and in shop work

· Creating open orders and invoices in the company system

· Assisting in all clerical aspects relevant to the service department: i.e. accurate completion of RSR, purchase order requests, inventory

· When required be able to resolve afterhour service related issues

· Minimum amount of outside sales and P&D (Pick Up and Delivery)

QUALIFICATIONS

· Good computer skills i.e. Microsoft office

· Excellent interpersonal skills

· Fluent in English language (reading & writing)

* Some Heavy lifting/rolling of commercial tires

· Trucking experience and a dispatching background is an asset

- Commercial Tire experience a strong asset

· Ability to prioritize, multitask and work under pressure

· Minimum 1-year experience in a customer service-oriented role

· Must be able to manage time efficiently and be punctual

· Team player

HOURS: 8:00 AM to 4:30 PM

Join us in creating an outstanding experience for our customers while leading a dynamic team dedicated to excellence!

While we thank all who apply, only candidates requested for an interview will be contacted.

Tiremaster Limited is committed to providing equal opportunity for all candidates. We provide accommodation for applicants with disabilities and/or health-related reasons throughout the recruitment and selection process. If you are contacted for a job opportunity, please advise if you require accommodation.

Job Types: Full-time, Permanent

Pay: $25.00-$27.00 per hour

Benefits:

- Casual dress

- Dental care

- Extended health care

- Life insurance

- On-site parking

Work Location: In person