CSR

Company Description

Since 1936, AIM Solder has been a manufacturing company specializing in a wide range of soldering products for the industrial and electronics sectors. Our headquarters are based in Montreal, where we are dedicated to manufacturing reliable and innovative products to our clients worldwide. At AIM Solder, we value professional growth and employee well-being while fostering a collaborative and dynamic work environment.

Job Description

Reporting directly to the Customer Service Manager, the Customer Service Representative (CSR) is responsible for supporting the company's overall customer experience goals through exceptional customer service to existing and potential clients and professional support of the assigned sales manager(s). Customer service plays a vital role in building customer loyalty since the quality of service offered is often what will differentiate AIM from its competitors.

The CSR’s responsibilities include but are not limited to:

Qualifications

Additional Information

AIM Solder promotes diversity and inclusion and fosters a work environment where team members feel valued, respected and supported. The masculine gender is used only to simplify the content of the text.