CSR / Dispatcher

Overview:

Earn on average $25-35/hour as a dual CSR/Dispatcher with Collins Comfort Masters

In this dual Customer Service Rep/Dispatcher role, you'll work remotely from home delivering stellar customer service while handling inbound & outbound customer calls to schedule HVAC, Plumbing, & Water Treatment maintenance & service appointments as well as handle dispatching of service technicians. CSR’s handle a variety of calls such as payment and refund processing, billing updates, maintenance memberships, and other job related tasks as assigned. This is a metric-based position with fun added incentives! Plumbing & hvac industry experience highly desirable, dispatch experience is a must. Bilingual English-Spanish speaking is a plus!

Join our vibrant team and elevate your career to new heights! Experience clear career progression, personalized training, ongoing education opportunities, competitive pay and benefits, unwavering leadership support, and the backing of a reputable company with almost four decades of success. Take the leap now and secure a fulfilling career that supports your family's future goals!

Monday-Friday evening schedule (call center hours are currently 6am-7pm, hours will be extended to 8 or 9pm soon). PLUS weekend flexibilty to pick up extra shifts as needed (to cover call outs, unexpected schedule changes, etc).

Please note, due to the evening schedule requirement, this will be a remote position working from home- you must have a quiet workspace.

What's In It For Me?

We strive to keep our employees happy and working consistently, built from providing 40+ years of superior service and strong leadership! And we like to have fun! We throw employee appreciation events throughout the year like parking lot BBQ's, catering/food trucks, snow cone days, big prize giveaways, employee recognition awards, and more!

Responsibilities:

What Will I Do?

Qualifications:

Do I Have What it Takes?

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.