Aggreko

CRM Regional Lead

LocationNew Iberia, LA
Job TypeFull-time

About This Job

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a CRM Regional Lead, anywhere in North America who will provide training and on-going support to users while managing and prioritizing the needs of NAM within Aggreko’s global CRM community.

Why Aggreko? Here are some of the perks and rewards.

Competitive compensation package
Annual bonus program tied to company and individual performance
No premium cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture


What you’ll do:

Ensure correctness and completeness of company data across CRM/CPQ systems (Accounts, Contacts, Leads, Opportunities, Quotes, Orders, Sales Plans, Projects, Activities), identify user errors, and work with users to correct issues
Create and manage reports, dashboards, and contracts within Salesforce, collaborating with the Legal team to reflect negotiations with MSA customers
Organize monthly new hire orientation and Salesforce training, update training materials and policies, support user queries via Chatter, and conduct ad-hoc training sessions
Provide daily Salesforce support to Sales, Marketing, and Customer Experience teams, assist with data segmentation, deduplication, mass uploads, email template creation, and support senior management reporting needs
Build ad-hoc/custom reports and dashboards tailored to job functions or users, and generate detailed work instructions for Sales, Marketing, Customer Experience, and business processes
Manage Salesforce user accounts, access rights, and security settings; provide help-desk support; act as central contact for change requests; log system bugs and improvements; and perform system testing in sandbox environments
Handle territory realignments with mass record reassignment, import/export data for backend synchronization, and collaborate with IT on project implementation and system integration
Work with global CRM Regional Leads to ensure alignment in requests, training, and processes; provide backup support; and ensure improvements benefit Aggreko Rental Solutions globally

You’ll have the following skills and experience:

Strong knowledge and hands-on experience with Salesforce CRM and CPQ platforms, including data management, report/dashboard creation, contract management, and system configuration
Proficiency in data accuracy, cleansing, duplication, mass data uploads, and synchronization between systems, with attention to detail and problem-solving abilities
Experience in developing and delivering training programs, creating training materials, and providing user support through various channels (e.g., live sessions, documentation, Chatter)
Ability to build custom reports and dashboards tailored to different business functions, analyze data to support sales and marketing activities, and generate clear work instructions
Experience managing user accounts, access rights, system changes, testing in sandbox environments, and collaborating with IT teams on system integration and improvements
A bachelor’s degree in business administration, Information Systems, Computer Science, or a related field is typically preferred; Salesforce certifications (e.g., Salesforce Administrator, Salesforce CPQ Specialist) are highly advantageous


Find out more and apply now.


Bring your energy. Grow your career.


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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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