Star Group LP

Credit Supervisor

LocationWoodbury, NY
Job TypeFull-time
Salary$64,500-$64,500

About This Job

Join our team, we are seeking a dependable individual to supervise a team of Retail Credit Representatives and Collectors. First and foremost, you will use your communication and active listening skills to provide customers with exceptional service.


Specific duties include:

Supervise the Retail Credit Representatives and Collectors
Assist the Manager and Director of Credit with the day-to-day Credit Department functions
Monitor the predictive dialer to maximize results in number of calls handled and payments processed
Ensure compliance to department guidelines when approving or offering payment arrangements
Accurately maintain and organize records and documentation including customer credit files
Write and administer yearly performance evaluations, perform coaching/counseling and progressive counseling when necessary


Requirements:

The qualified candidate must be pleasant and professional individual with an engaging personality and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and co-workers.


Specific qualifications include:

Strong analytical and organizational skills

Must be able to multi-task and be capable of performing other duties as assigned
Excellent time management skills; adjust priorities and manage time wisely in a fast-paced environment
Excellent communication and negotiation skills to interact with customers, staff and other departments.
Must be high energy, self-motivated and quick thinking, with the ability to motivate others
Must be able to work a flexible full-time schedule including nights, weekends and holidays
Proficient in Microsoft Word and Excel


Benefits:

As Credit Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

Medical coverage (F/T staff)
Dental coverage (F/T staff)
Retirement Savings
Plus more!


The salary is $64,500 per year.

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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