Control Room Operator

Control Room Operator (ROC Operator) – Hydroelectric Generation

Location: Latham, NY

Position Summary

The Control Room Operator (ROC Operator) is responsible for the continuous monitoring, control, and coordination of multiple hydroelectric facilities from a centralized Remote Operations Center (ROC). This role utilizes SCADA, HMI, and PLC systems to ensure the safe, efficient, and regulatory-compliant operation of all plant assets. Operating on a 24/7 schedule, the ROC Operator plays a critical role in supporting grid reliability, maintaining environmental compliance, and upholding system safety. The position requires a high level of technical knowledge, situational awareness, and clear communication with both on-site and remote personnel.

Key Responsibilities

- Monitor real-time plant performance using SCADA, HMI, and remote camera systems.

- Remotely operate hydroelectric turbines, generators, gates, and auxiliary systems in accordance with dispatch orders and SOPs.

- Execute safe start-up, shutdown, and load-change sequences.

- Maintain compliance with license-required flows, environmental regulations, and FERC/NERC standards.

- Respond to alarms and abnormal system conditions, initiating timely corrective actions.

- Coordinate with field personnel during routine operations, maintenance, and emergencies.

- Maintain accurate shift logs, operational records, setpoint changes, and compliance documentation.

- Support emergency preparedness efforts and participate in drills (e.g., EAP exercises).

- Ensure compliance with cybersecurity, physical security, and access control procedures.

- Contribute to continuous improvement of procedures and system reliability.

Required Qualifications:

High school diploma or GED and,

1+ years of experience in power plant operations, industrial control systems, or military technical operations and,

Experience interpreting technical manuals, one-line diagrams, and operational procedures and,

Experience and proficiency with SCADA/HMI systems and computer-based control interfaces and,

Strong decision-making ability under pressure.

Excellent communication and collaboration skills.

Availability to work rotating shifts (including overnights, weekends, and holidays).

Preferred:

- Prior experience in hydroelectric plant operations or centralized control rooms.

- Familiarity with FERC, NERC, and dam safety compliance standards.

- Associate degree or higher in electrical, mechanical, or related engineering/technical field.

- Previous experience with dispatch centers or ROC environments.

Work Environment

Remote Operations Center (ROC): Climate-controlled control room with large displays, multiple control stations, and redundant systems.

Schedule: Rotating or fixed shift schedules based on operational needs. Includes holidays and weekends as part of the 24/7 coverage model.

Occasional travel to a hydro site for training and development.