Consumer Sales Representative

The Home Energy Solutions Specialist is responsible for analyzing consumer needs, negotiating and closing deals, meeting sales targets, gathering feedback, educating customers, answering detailed questions about Generac products, and maintaining department expectations. The primary goal of this role is to drive sales of energy solutions and provide excellent customer service to both potential and current customers.

Understand consumer requirements and recommend suitable energy solutions to meet their needs.

Negotiate and close deals, handle complaints or objections efficiently to ensure customer satisfaction and retention.

Regularly achieve sales targets as set by management, demonstrating consistent performance.

Gather and analyze feedback from consumers, sharing insights with internal teams to improve products and services.

Conduct daily outbound calls using predictive or preview mode, aiming to enhance the organization’s close rate.

Educate customers on the growing home energy industry using a consultative approach to provide informed and valuable recommendations.

Maintain departmental standards, including customer satisfaction, productivity, and adherence to company policies.

Answer detailed questions regarding Generac products, showcasing expertise and knowledge.

Respond to inbound pre-sale questions over the phone, providing accurate and helpful information.

Education

Associates degree in related field or equivalent experience

Certification / License

Work Experience

1 year related experience within Sales, Retail, Marketing

Knowledge / Skills / Abilities

Flexible Schedule