Compliance Analyst Sr - Governance, Risk & Compliance

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Partners with the organization to identify internal controls, assess those controls, consider compliance risks, and conduct remediation to ensure compliance with Federal Energy Regulatory Commission orders, North American Reliability Corporation Reliability (NERC) Standards, Regional Reliability Standards, ERCOT Protocols and Operating Guides, and corporate objectives (“requirements”). Works closely with ERCOT personnel to identify the documentation and other controls related to the various requirements. Ensures policies and procedures are in place to demonstrate compliance with requirements. Acts as the primary liaison between the organization’s staff, regulatory agencies, and external auditors. Assists with audits, training, and projects as assigned.

JOB DUTIES

- Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.

- Exercises judgment within defined procedures and practices to determine appropriate action.

- Impact is generally limited to specific assignments or projects.

- May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

- Partners with the organization using governance, risk and compliance (GRC) processes to identify and assess internal controls.

- Responsible for identifying and reducing compliance risks to ensure compliance with Federal Energy Regulatory Commission orders, North American Reliability Corporation Reliability (NERC) Standards, Regional Reliability Standards, ERCOT Protocols and Operating Guides, and corporate objectives (“requirements”).

- Works closely with ERCOT personnel to identify documentation and other controls related to the various requirements. Responsible for maintaining, improving, and developing the applications and workflows to support compliance activities.

- Develops, sustains, and improves Archer applications and workflows to assist Compliance Analysts in the following responsibilities:

- Monitor and report on compliance with requirements

- Improve processes and compliance posture

- Develop, implement, and manage routine operations reports relevant to documenting and demonstrating performance compliance to requirements

- Prepare documentation for NERC, Texas RE, and other external audits; maintain documentation of business processes and related internal controls

- Participate in audits as needed

- Develop, manage, and maintain analysis between existing and revised requirements, and ERCOT policies, business processes, procedures, and other binding documents (OBDs)

- Configure and maintain compliance system to ensure compliance with regulatory requirements and internal requirements

- Provide training and support to users and will be the designated compliance system resource for groups outside of Compliance that utilize the tool for GRC

- Ability to communicate technical information to both technical and non-technical audiences and work effectively with cross-functional teams

ADDITIONAL JOB DUTIES

Level 1 and 2

- Uses compliance methods and tools to monitor and report on compliance with requirements.

- Acts as a resource to advise, and may at times, lead the work of process owners to improve processes and compliance posture.

- Works with affected groups to develop, implement, and manage routine operations reports relevant to documenting and demonstrating performance compliance to requirements.

- Assists business process owners with oversight of remediation of issues resulting from internal and external audits, compliance investigations, and control assessments.

- Prepares ERCOT staff and documentation for NERC, Texas RE, and other external audits; maintains documentation of business processes and related internal controls; participate in the audits as needed.

- Develops, manages, or maintains analysis between existing and revised requirements, and ERCOT policies, business processes, and procedures.

- Supports personnel and/or represents ERCOT with NERC and Regional Standards Committee through participation on drafting teams or submission to development efforts.

- Develops or monitors recommendations providing guidance on NERC standards and ERCOT Regional Reliability standards directly impacting ERCOT systems, capabilities and reliability.

- Participates in activities of developing or revising standards, protocols, and operating guides’ provisions with the ERCOT committees, TAC, ROS, WMS, and PRS as needed.

Level Senior - Above +

- Coordinates and communicates on standards, protocols, and operating guides’ provisions with the ERCOT TAC, ROS, WMS, PRS, and Board as needed.

- Develops and manages the process to collect and submit ERCOT feedback on standards postings.

- Evaluates and maintains the relevance of traces from Protocols, Operating Guides, NERC Standards, and corporate objectives to other ERCOT documentation.

- Facilitates the development of internal training about external audits, and associated business processes and controls.

- Assists with coordination of external audits, including acting as a primary liaison between ERCOT staff and the auditors

- Updates compliance tools, track effort and progress of audits and investigations, and manages library of audit documentation

CERTIFICATIONS

- Archer Certified Administrator – Associate (preferred)

- Archer Certified Administrator – Specialist (preferred)

- Archer Certified Administrator – Expert (preferred)

EXPERIENCE

- Level 1: Requires no minimum years job related work experience in excess of degree requirements

- Level 2: Requires minimum 2 years job related work experience in excess of degree requirements

- Level Senior: Requires minimum 5 years job related work experience in excess of degree requirements

EDUCATION

- Bachelor's Degree : Engineering, Computer Science, Business, Accounting, Auditing or related field (Required)

- or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$95,978 - $163,166