Community Outreach Rep 2

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At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Community Outreach Rep 2

Number of positions: 1 Job Location: Edmonds Annex - W3

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Resident

Annual salary: $ 52,700.00 - 57,800.00

What you'll do

- Performs some or all the duties of the COR 1 job.

- Assists the Community Outreach Representative (COR) Work Leader with event coordination by: providing on-site

leadership during an event in the absence of the Work Leader. Provides technical guidance and advice to incumbents in the

COR 1 job assigned to an event by outlining and reviewing event expectations and key educational messages for the venue

prior to their assigned shifts and by providing feedback on a task-by-task basis throughout the event.

- Identifies partnership opportunities and initiates working relationships with a variety of community stakeholders in order to

reach and educate more customers and to encourage stakeholder participation in future BC Hydro events and initiatives.

- Establishes and maintains effective working relationships with key media/communications contacts. Drafts media-related

materials, such as social media posts and online articles. Approves communications materials such as event and campaign

posters created by incumbents in the COR 1 job to support event logistics.

- Acts as a media spokesperson and provides media coaching to a team of CORs on a regular basis. Develops region-

specific media plan and key messaging and prepares media advisories and news stories. Creates presentations and

reference materials for media, community groups, customers, internal and external stakeholders, etc. Identifies and

escalates media-related problems as they arise to media relations staff.

- Monitors, checks and/or prepares expense claims and project expenses for managerial approval; follows up to ensure

costs remain within project limits; purchases promotional and other items related to events. Arranges travel and

accommodation for self and team members.

- Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

What you bring

Certificate in Business Administration, Marketing, Communications, Social Sciences or a related field of study AND one (1)

year of experience in the Community Outreach Representative 1 job or a similar role where relevant marketing and/or

customer service experience has been gained.

Must hold a valid class five (5) driver's licence.

What we offer

- A comprehensive benefits package

- A minimum of 15 paid vacation days

- A lifetime pension

- Flexible work model, depending on your role type

- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

- This is a full-time temporary role for approximately 12 months.

- This position will be posted concurrent.

Duties of a Community Outreach Representative 1 (COR 1) include:

- Represents BC Hydro through attendance at in-person and virtual events held at community festivals, trade shows and

schools. Provides information and educates customers on BC Hydro's current initiatives, services and programs, including

Power Smart programs, products, customer billing, payment choices, and methods of accessing other BC Hydro personnel

and technical resources, through activities such as: engaging attendees in discussions regarding current initiatives, services

and programs; and answering queries or referring customers to other BC Hydro personnel.

- Maintains working relationships with a variety of community stakeholders through participation in community events,

fostering partnership opportunities for reaching and educating customers and encouraging participation in future BC Hydro

events and initiatives.

- Conducts research on the most effective venues and messages for BC Hydro’s initiatives and makes recommendations

accordingly. Plans a presence for each approved venue, taking into consideration the audience, messages and available

resources.

- Assembles, moves and sets up/disassembles display and other event materials

- Prepares basic and/or pre-formatted summaries, logs, charts and other program related status and other documentation.

Prepares and maintains a variety of files including statistical summaries, reports, reference documents, budgets and other

information related to the team’s initiatives.

- Provides assistance to the rest of Customer Service, Energy Management Solutions Communications and Community

Relations staff in their marketing efforts, programs and initiatives as required.

- Provides clerical, administrative office and event coordination support to COR team as required such as monitoring and

tracking event inventory and office supplies, maintaining files for events and other documentation and responds to inquiries

or forwards to other staff.

- Performs minor duties related to the above duties that do not affect the rating of the job.

In addition:

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

- This position is covered under MOU #74 of the Collective Agreement between MoveUP, Local 378 and BC Hydro.

- The position also includes planning and filming social media content for BC Hydro’s social channels.

- Please note that frequent travel around B.C. is required as part of this role. Also, the normal schedule is Wednesday

through Sunday with shifts varying between morning and evening hours.

- A condition of employment for this job is that you maintain the following requirements in good standing: Driver's License

Type = Class 5

- Knowledge of a second language would be considered an asset.

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role

requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as

outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Date Posted: 2025-09-19 Closing Date: 2025-09-26

For internal use 52247140