Communications Specialist

The Springfield Water and Sewer Commission (Commission) is seeking a versatile and motivated Communications Specialist to join its dynamic organization in Agawam, MA. Commission employees protect public health and the environment for 250,000 people by providing drinking water and wastewater service and stewarding the Commission’s expansive watershed and water infrastructure. The Commission is a multi-disciplinary work organization with a current portfolio of large, ongoing infrastructure renewal projects and a workforce dedicated to reliable daily operations and service. The Commission is looking for a mission-oriented professional to join a team committed to helping customers maintain their trust in and understand the value of their water. The Communication Specialist works as part of the three-member Communications Team to support the Commission’s internal and external programming, including updating and maintaining associated resources and materials and facilitating outreach activities.

The ideal candidate will have 1-2 years of communications experience in a professional work environment. Experience working on environmental issues or in the water sector specifically is desirable. Excellent interpersonal skills, organizational skills, and verbal and written communication skills are required. The successful candidate must be able to work independently but aligned to the work of the department and the Commission. A cover letter (letter of interest) is a required part of the application. Applications without a cover letter will not be considered.

For information about the Commission, please visit our YouTube channel.

The primary duties of the position include but are not limited to:

(1) external messaging to customers on water/sewer issues

(2) the Commission's social media presence

(3) internal information to employees

Although this position does encompass social media, the primary work of the position will include writing/storytelling, editing, and occasional research. A complete job description is available upon request.

The requirements listed below are representative of the knowledge, skills and/or abilities required for this position:

The successful applicant must have a BA/BS degree and excellent research and writing skills. A driver's license is required.

This is a full time position and the typical hours are Monday-Friday from 8:30-5:00, although the Communications Specialist may be needed to work outside of the typical work day or work week during an emergency or a scheduled public event. The hiring salary range is $59,000-$62,000. The Commission offers a competitive compensation package including 3 weeks of vacation, 13 paid holidays, paid sick and personal time, pension, and an affordable health/dental plan. The successful applicant will be required to complete a pre-employment drug test and physical as well as a pre-employment criminal background check. Employment at the Commission is considered public sector employment and time here may be eligible for certain types of student loan forgiveness (check with your lender).

To apply, please upload a resume and cover letter. The cover letter is your opportunity to let the hiring manager know how your background, experience, and learning have prepared you for this position. The application deadline is May 18, 2025. The anticipated start date is late June pending the hiring timeline.

JOB CODE: 1000046