Corken Steel Products

Commercial Technical Service Advisor

Florence, KY

Full-time

$60,000-$80,000

About This Job

Title: Commercial Service Technician Department: Service Reports To: Service Manager Work Hours: Monday-Friday, 8:00 AM – 5:00 PM (occasional weekends and evenings as required)

Job Summary

The Commercial Service Technician plays a vital role in the installation, startup, troubleshooting, and repair of HVAC systems in commercial and industrial settings. This position requires a blend of technical expertise, mechanical aptitude, and strong customer service skills. Technicians will work on-site, diagnosing issues, conducting system tests, and ensuring optimal system performance.

Primary Responsibilities

•

Perform startup, troubleshooting, and repair of HVAC equipment, including refrigeration, electrical, and air distribution systems.

•

Diagnose system faults, conduct inspections, and complete necessary repairs while ensuring compliance with industry standards and safety protocols.

•

Maintain professional interactions with mechanical contractors, engineers, and clients, providing expert guidance on system performance and maintenance best practices.

•

Travel to job sites to perform service tasks as dispatched, documenting work progress and communicating updates to the service team.

•

Ensure timely and accurate completion of service reports, work order logs, and maintenance records to support operational efficiency.

•

Conduct preliminary air balancing diagnostics using velometers.

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Operate company-provided vehicles, tools, and lifts safely and responsibly.

Required Qualifications

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Valid driver’s license and clean driving record.

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EPA Universal Refrigerant Handling License (certification required).

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Ability to safely operate scissors lifts, genie lifts, and work on extension/step ladders.

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Strong customer service and communication skills to effectively explain system functionality and solutions to clients.

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Willingness to attend manufacturer training classes to expand knowledge and expertise.

Additional Skills & Competencies

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Ability to design, install, and troubleshoot low-voltage wiring for HVAC systems.

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Experience with reading and interpreting wiring diagrams, blueprints, and system schematics to develop accurate material lists.

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Knowledge of refrigeration piping layout and installation best practices.

Work Environment & Physical Demands

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Frequent standing, stooping, reaching, and climbing to access HVAC components.

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Ability to lift and transport up to 100 lbs. as needed.

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Exposure to outdoor weather conditions and varied working environments.

Benefits

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Use of company van and cell phone for work-related tasks.

•

Access to benefits as outlined in the company handbook.

Commercial Technical Service Advisor

About This Job

Job Summary

Primary Responsibilities

Required Qualifications

Additional Skills & Competencies

Work Environment & Physical Demands

Benefits

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