Client Sales Support

Job Summary

This position is Client Sales Support for busy steel fabricator.

$1,000 hiring bonus $500/3 months, $500/6 months

Key Responsibilities

· In office work (Not remote).

· Provide friendly client service to all clients by phone and email.

· Act as Liaison between salesperson and Clients.

· Prepare and send quotes to clients.

· Quote and Order Entry:

- Accurately input customer account details and product orders into our ERP system

- Ensure correct product configurations, drawings, pricing, and customer requirements are captured

· Communicate special shipping, invoicing, and customization needs clearly and

accurately.

· Support the end-to-end order fulfillment process when needed.

· Track job progress and keep clients updated.

· Keep logs, files, and systems up to date.

· Follow-up with clients regarding quotes, closing sales, email correspondence, and

pending shipments.

· Requires strong attention to details

· Communication with Salesman, Tech Design, vendors, shipping, and other

departments within the company as needed.

· Prepare and ensure that internal documentation is in order.

Preferred Qualifications and Experiences

· Ability to multi-task working on multiple projects at one time.

· Excellent organizational skills.

· Ability to work in fast paced environment.

· Ability to work well under pressure and with tight deadlines.

· Effective communicator – written and verbal.

· Acumatica experience and/or ERP experience.

· Ability to read and understand fabrication drawings.

· Experience working in a similar industry.

· Strong Excel background, computer skills including MS Word and office 365.

· Basic math and logic skills.

· Customer Service and/or Sales experience.

Education

High school diploma or equivalent required; two years equivalent work experience preferred.

PHYSICAL: Full ability to use voice, eyes, hands, and arms. Must be able to use all standard office equipment including computer (PC), telephone, copier, fax, filing procedures.

CONDITIONS: Primarily inside in climate controlled, office environment.

WORK HOURS: Primarily M-F 7:30 a.m. to 4:30 p.m.; some overtime may be required according to the need of the company or workload.

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Vision insurance

Experience:

- Sales: 2 years (Preferred)

- Customer Service: 2 years (Preferred)

- Microsoft Office Suite: 2 years (Preferred)

- ERP systems: 1 year (Preferred)

Ability to Commute:

- Liberty, MO 64068 (Required)

Work Location: In person