Client Relations Manager

Required Skills and Experience:

Essential Skills and Experience:

Duties and Responsibilities:

· Provides sales order support related to all orders received from Zenner sales, Resellers, Distributors, OEMs and end user customers via all media types. Accurately and efficiently enter and process sales and parts orders for the Zenner sales team, resellers and distributors using our current ERP system. Work with all necessary departments to resolve fulfillment obstacles.

· Generate and distribute customer paperwork, such as invoices, order and shipping acknowledgements, shipping documents, and various reports as required by management.

· Responsible for creating and updating, as well as distributing order status reports weekly to sales and management. Generating and updating various reports as required by management.

· Responsible for maintaining product pricing sheets and updating the pricing when necessary.

· Responsible for collecting delinquent accounts for your assigned customer base.

· Must stay abreast and understand all the products that Zenner manufactures, buys and sells.

· Assists and directs in modifying and making improvement suggestions on customer service systems, workflows, and procedures.

· Supply other daily duties such as phone and clerical support.

· Complete all other duties as assigned.

Job Type: Full-time

Pay: From $1,000.00 per year

Benefits:

Shift:

Work Location: In person