RCM Restoration Services is seeking a sharp, tech-savvy, and detail-driven Customer Service & Documentation Specialist to support our growing operations. This part-time role is ideal for recent college graduates or individuals with strong administrative and customer service skills looking to contribute to a team-oriented, fast-paced environment.
About the Role:
As a Documentation Specialist, you’ll be a key part of our service process—responsible for keeping projects organized, up to date, and on track. You’ll work with both our internal systems and external clients, ensuring information is recorded accurately and communication is handled with professionalism.
Key Responsibilities:
•Accurately enter and manage job documentation within our system
•Perform readings and upload related photographic documentation
•Make follow-up calls to customers and relay project updates
•Organize digital files and maintain accurate project records
•Collaborate with our team to support smooth job flow and customer satisfaction
What We’re Looking For:
•Tech-savvy and confident using cloud-based systems, mobile apps, and digital tools
•Strong attention to detail with excellent organizational skills
•Clear and professional verbal and written communication
•Ability to multitask and manage responsibilities independently
•A positive attitude and team-oriented mindset
•Recent college graduates or individuals with relevant experience are encouraged to apply
What You’ll Gain:
•Competitive hourly pay at $20/hour
•A supportive and positive work culture that values growth, respect, and collaboration
•Opportunities to learn and develop professionally in a growing industry
•Potential for long-term advancement within the company
We’re more than just coworkers—we’re a family. Our culture is built on trust, support, and collaboration. Everyone looks out for one another, and together, we grow stronger. Here, helping each other isn’t just encouraged—it’s who we are.
Apply now with your resume and a brief note about why you’re a great fit!
- Must have a clean MVR
Job Type: Part-time
Pay: From $20.00 per hour
Shift:
Ability to Commute:
•Fayetteville, GA 30214 (Preferred)
Ability to Relocate:
•Fayetteville, GA 30214: Relocate before starting work (Preferred)
Work Location: In person