Client Engagement Representative (CER)

About Us

Trenchless Today is a leader in innovative trenchless technology and infrastructure solutions. We’re growing fast — and we’re looking for sharp, motivated individuals who thrive in fast-paced, goal-driven environments. If you’re a people-person who enjoys solving problems, booking appointments, and earning what you’re worth, we want to meet you.

Position Overview

As a Client Engagement Representative (CER), you’ll be on the front lines of customer communication — handling inbound inquiries, booking appointments, and re-engaging past clients to generate new business. This role is part Customer Service, part Business Development, and all about relationship-building, results, and opportunity.

What You’ll Do

Inbound Service Support

Outbound Business Development

Collaboration & Follow-Through

Who You Are

✅ Excellent communicator – verbal, written, and over the phone ✅ Comfortable with high call volumes and outbound prospecting ✅ Organized and detail-oriented with strong follow-through ✅ Motivated by goals and performance incentives ✅ Previous experience in customer service, BDC/BDR, or sales is a plus

Why Work With Us?

How to Apply

Send your resume and a short message telling us why you’d be a great fit. We’re ready to train the right person — but you must bring the energy, drive, and customer-first mindset to succeed.