Client Care Associate

Job Overview Summary

This is your foot in the door — literally. Our Commissioned Sales Development Program is a 2-year journey built for ambitious, relentless, early-career professionals who are ready to hustle, build connections, and grow into long-term sales leaders.

Key Responsibilities

· Identify new business opportunities through cold outreach, networking, and fieldwork

· Make warm introductions to our estimating and operations teams — we close it, you don’t have to

· Ensure a smooth transition and follow up with clients to make sure they’re satisfied and that we’ve met their expectations

· Represent McCloskey Mechanical at trade shows and networking events

· Hit handoff and activity-based KPIs — effort is everything

· Follow up post-handoff to ensure smooth transitions and ongoing satisfaction

Why It Matters

This role is about hustle, not polish. We’re looking for people who can open doors, ask the right questions, and keep pushing. You’ll learn how to position a premium mechanical contractor and build relationships that last.

Your Career Path

Top performers in this role have two paths to choose from:

· If you fall in love with the sales side of the business, you can grow into the role of Business Development Representative.

· If you grow to love the client success portion of the job, you can join our Client Care team as a Client Care Specialist.

Both roles are full-time, salaried positions on our team.

Compensation Structure:

· $40,000 base salary (paid weekly)

· Commission (paid quarterly and based on the net profit of the work you hand off; structure attached)

· Evening and weekend work will be required to effectively meet client needs as necessary

Benefits

· Monthly health insurance stipend

· Vacation and sick leave

· Phone reimbursement

· Business cards, branded apparel, and marketing support

· Travel expense coverage

Job Type: Full-time

Benefits:

•

Paid time off

Schedule:

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8 hour shift

Work Location: In person