Sterling Site Access Solutions

Client Account Manager

LocationPhoenix, IL
Job TypeFull-time

About This Job


Company Description

Sterling Site Access Solutions, LLC is a national vertically integrated site access service provider to the North American Energy Infrastructure Marketplace. An Illinois based company, with facilities located across the country, including regional construction offices, distribution centers and world class manufacturing facilities. As a data driven company, Sterling provides complete turnkey ground protection products and services to the transmission & distribution, renewables, civil and oil & gas markets. Sterling is committed to developing our employees, providing best in class customer service and being responsible stewards of the environment.


Position Summary

This position calls for a Client Account Manager who is action oriented with an ability to build relationships and service multiple accounts while also maintaining a passion for tactical detail level execution. The role includes working with a current sales executive and expanding opportunities within their existing assigned accounts and regional territories. A critical combination of sales skills and service ability along with comfortability building relationships at a buyer, project manager, and/or executive level is essential to success.

Salaried: Full-time annual salary $60,000 - $75,000 dependent upon experience, and qualifications.


Travel Requirements


Local in-state travel 60% - 70%


Essential Functions

Full understanding of the Sterling Sales and Operations Planning Process.
Monitor market, stay appraised of the industry trends and competitor activities
Build and maintain relationships with existing accounts and optimize revenue opportunities with services and products. Source, build and develop industry vertical experience and relationships.
Foster partnerships with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
Work with internal team members in Environmental Construction Services (ECS), Marketing staff, and Strategic Account Managers to increase sales opportunities and deliver seamless customer service thereby maximizing company revenue.
Develop and maintain positive key relationships with clients across all levels of management to maximize understanding of client needs and resolve conflicts or issues that may arise.
Conduct follow-up discussions post award to gain intelligence on key wins and key losses.
Consistently demonstrate commitment to the Sterling vision, mission, policies, and procedures.
Perform work in compliance with work instructions and policies as outlined by management.
Foster a culture of innovation, teamwork, customer-centricity, and compliance.
Cultivate strong partnerships with cross-functional teams to support departmental needs and business goals.
All other duties and projects assigned.


Minimum Qualifications

A Bachelor's Degree in business management, marketing, or a related field is preferred, but equivalent work experience or military service will also be considered.
Minimum of eight (8) years' experience in sales development and account management.
Previous experience with site access mats and/or construction is preferred.
Strong communication, presentation, negotiation and analytical skills are essential.
Willingness to work a flexible schedule, including long workdays and frequent weekend work.
Must be proficient with CRM software and Microsoft Office products.


Benefits Include

Health Insurance: Medical, Dental, Vision
Spending Accounts: H.S.A. and F.S.A. options.
Life Insurance: $25k Employer Benefit
Voluntary Benefits: Life, Disability, Pet
Paid Time Off: Holidays, Vacation, Personal, Parental
401k with 3% Employer Contribution


Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and/or responsibilities that are required of the employee for this position.


EEO Statement

Sterling Site Access Solutions, LLC ( "Sterling ") is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at Sterling are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate.

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